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Trial Vendor Senior Manager

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Parexel

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Location:
United Kingdom

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Parexel is currently registering interest for Trial Vendor Senior Manager to join us in the UK, Ireland or France, dedicated to a single sponsor. As a core member of the Clinical Trial Team (CTT), this successful individual will independently manage all vendor-related aspects of global clinical trials to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Proactively managing vendor-related risks and potential issues, this role will be accountable for all vendor-related operational trial deliverables. Working as a Trial Vendor Senior Manager at Parexel FSP offers tremendous long-term job security and prospects.

Job Responsibility:

  • Interacts and collaborates closely with study team lead and study team members during study lifetime
  • Reviews vendor related protocol sections during protocol development
  • Collaborates with Vendor Study Manager (VSM) to the development of Study Specification Worksheet (SSW) to facilitate bid process
  • Manages interface with vendors in cooperation with vendor partner functions
  • Quote/proposal review in collaboration with procurement, support contract negotiations, if required
  • Contributes to the development of vendor contract amendments
  • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out
  • Manages vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial
  • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up
  • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs
  • Attends vendor kick-off meeting for VSM supported categories
  • Optimizing a front loaded and timely study-start-up process, manages vendor-related activities for DB go live
  • Performs user-acceptance testing (UAT) for eCOA and IRT
  • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk
  • Creates and maintains vendor-related risk maps with contingency plan for documentation
  • Manages system and portal user access for vendors, sponsor and site staff, maintain access logs
  • Uses Unified Vendor Portal (UVP) to manage vendors
  • Uses Clinical Insights to manage vendors and to achieve site readiness timelines
  • Plans and tracks supply delivery to sites and return of equipment from sites
  • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL)
  • Acts as an escalation point for vendor-related query management
  • Follow-up with countries and hubs for their vendor-related risks and issues
  • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action
  • Member of CTT
  • participant of CTT sub teams as needed
  • Partners with Vendor Program Strategy Director organization to implement the defined program level vendor strategies successfully at both a program and trial level
  • Escalate risk and issues for selected categories to Trial Vendor Associate Directors Community Lead and/or Vendor Alliance Lead (VAL) as needed
  • Interacts and collaborates for vendor management with partner functions such as ESP QA and Procurement
  • Achieves excellence in vendor operations and management through process improvement in collaboration with the leadership and colleagues in other departments
  • Apply and encourage agile mindset, values, and principles
  • be an ambassador for agile and a catalyst for these new ways of working

Requirements:

  • Bachelor's degree or equivalent degree is required, with advanced degree preferred
  • 3+ years working experience and excellent knowledge of the clinical operation processes and vendor management
  • Excellent knowledge of GxP and ICH regulations
  • Very good knowledge of clinical trial design and mapping to supplier requirements
  • Experience working with diverse cross-functional teams and a matrix environment and driving organizational excellence
  • Experience in User Acceptance testing for e-COA and IRT
  • Knowledge of key deliverables that impact green light milestones and vendor readiness
  • Experience or Expertise with Central Labs, Electronic Clinical Outcomes Assessment (eCOA), and Electronic Patient Reported Outcome (ePRO), Interactive Response Technology (IRT), Cardiac and Respiratory diagnostics, Patient Recruitment and Retention (PR&R), and/or Imaging reading (global process ownership, business system owner, SOP management, global training on supplier related SOPs and processes)
  • Very strong vendor management skills
  • outsourcing, contracting, and sourcing of clinical services
  • Results-driven: demonstrated ability of completing projects on time
  • Strong influencing and negotiation skills
  • Strong relationship building and good written and oral communication skills
  • Strong problem solving, negotiation, deadline driven and conflict resolution skills
  • Demonstrated willingness to make decisions and to take responsibility for such
  • Excellent interpersonal skills (team player)
  • Strong organizational awareness
  • advanced planning and project management skills
  • Proven networking skills and ability to share knowledge and experience amongst colleagues
  • Proficient in written and spoken English

Additional Information:

Job Posted:
May 14, 2026

Work Type:
Remote work
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