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Triage assistant

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Advocate Aurora Health

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Location:
United States , Macon

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

21.85 - 32.80 USD / Hour
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Job Responsibility:

  • Demonstrates competency in the assessment of patients and family: Recognize all age specific medical emergencies and critically ill patients prior to triage
  • Responds in emergency situations to patients at outside entrance of Emergency Center
  • Recognizes and prioritizes the critically ill patient and initiates appropriate interventions prior to triage
  • Recognize patients not needing immediate emergency treatment for triage based on presenting symptoms and complaints
  • Identifies patient/family language, learning and disability needs
  • Performs ongoing assessments of patients in the triage waiting area and keeps the triage nurse informed of changes in patient status
  • Actively involves other health care team members in the evaluation process
  • Documents patient rechecks accurately
  • Utilizes effective interpersonal and communication skills: Cheerfully greets all patients and families at front of Emergency Center within a reasonable time frame
  • No justified customer complaints
  • Responds politely and warmly to inquiries, providing information to families and visitors on patient's location
  • Utilizes effective communication skills to include active listening, assertiveness, tact and diplomacy
  • Reports pertinent patient information to the appropriate person(s) in a clear, concise, accurate and timely manner
  • Engages in problem solving to resolve patient, staff or unit needs
  • Documents legibly using concise terms, correct terminology and approved abbreviations
  • Exhibits a professional, nonjudgmental demeanor
  • Maintains composure in confrontational situations
  • Works with people with varying personalities and in different emotional conditions and from a variety of socio-economic backgrounds
  • Recognizes peer accomplishments, accepts and gives constructive criticism and shares clinical knowledge
  • Establishes therapeutic relationships with patients, families and members of the health care team through effective use of verbal and non-verbal communication skills
  • Utilizes appropriate lines of authority
  • Maintains confidentiality in accordance with hospital policy
  • Demonstrates competence in the following organizational skills: Time management
  • Problem solving
  • Prioritization
  • Organization of work and environment
  • Timely response to patient/RN needs and requests
  • Demonstrates self-growth/accountability: Participates in unit quality assurance activities
  • Participates in at least 50% of unit meetings and reads and initials minutes on meetings not attended
  • Maintains awareness of hospital/division/unit procedure/policy changes which affect the delivery of patient care and unit activities
  • Verbalizes how his/her job supports AH values, mission and vision
  • Maintains awareness of current professional trends
  • Demonstrates competency in the implementation of care: Recognizes and responds appropriately to emergency situations
  • Safely administers patient care within the guidelines of licensure
  • Ability to perform CPR
  • Demonstrates and maintains fine motor skills to manipulate medical supplies and equipment
  • Maintains licensure and annual competencies
  • Performs an EKG on patients presenting with chest pain or symptoms of Acute Coronary Syndrome within 10 minutes and meets this 10 minute goal 75% of the time
  • Participates in maintaining supplies, equipment and unit cleanliness: Maintains a neat and orderly appearance of patient areas
  • Reports broken, malfunctioning or missing equipment to the appropriate person
  • Properly handles and stores equipment
  • Demonstrates safe transport of patients and assists with flow of the patients through triage: Transports patients to the Chest Pain Center after obtaining EKG
  • Transports patients to OB assessment after a brief interview by the triage nurse
  • Transports critical patients directly to an EC bed upon patient arrival

Requirements:

  • High School Diploma or equivalent required
  • Graduate of a college or technical school with a degree as a Paramedic, EMT or LPN
  • Licensed in the state of applicable state as a Paramedic, EMT or LPN
  • Prior experience as LPN, Paramedic or EMT with field or hospital experience
  • Basic life support/CPR
  • familiarity with medical terminology
  • basic skill in use of computer system
  • knowledge of hazardous chemicals
  • MDS information
  • ability to apply standard precautions and special isolation procedures
  • ability to remain calm under stressful conditions and perform duties
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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