Triage assistant Job at Advocate Aurora Health (Macon)

Job Responsibility

Demonstrates competency in the assessment of patients and family: Recognize all age specific medical emergencies and critically ill patients prior to triage
Responds in emergency situations to patients at outside entrance of Emergency Center
Recognizes and prioritizes the critically ill patient and initiates appropriate interventions prior to triage
Recognize patients not needing immediate emergency treatment for triage based on presenting symptoms and complaints
Identifies patient/family language, learning and disability needs
Performs ongoing assessments of patients in the triage waiting area and keeps the triage nurse informed of changes in patient status
Actively involves other health care team members in the evaluation process
Documents patient rechecks accurately
Utilizes effective interpersonal and communication skills: Cheerfully greets all patients and families at front of Emergency Center within a reasonable time frame
No justified customer complaints
Responds politely and warmly to inquiries, providing information to families and visitors on patient's location
Utilizes effective communication skills to include active listening, assertiveness, tact and diplomacy
Reports pertinent patient information to the appropriate person(s) in a clear, concise, accurate and timely manner
Engages in problem solving to resolve patient, staff or unit needs
Documents legibly using concise terms, correct terminology and approved abbreviations
Exhibits a professional, nonjudgmental demeanor
Maintains composure in confrontational situations
Works with people with varying personalities and in different emotional conditions and from a variety of socio-economic backgrounds
Recognizes peer accomplishments, accepts and gives constructive criticism and shares clinical knowledge
Establishes therapeutic relationships with patients, families and members of the health care team through effective use of verbal and non-verbal communication skills
Utilizes appropriate lines of authority
Maintains confidentiality in accordance with hospital policy
Demonstrates competence in the following organizational skills: Time management
Problem solving
Prioritization
Organization of work and environment
Timely response to patient/RN needs and requests
Demonstrates self-growth/accountability: Participates in unit quality assurance activities
Participates in at least 50% of unit meetings and reads and initials minutes on meetings not attended
Maintains awareness of hospital/division/unit procedure/policy changes which affect the delivery of patient care and unit activities
Verbalizes how his/her job supports AH values, mission and vision
Maintains awareness of current professional trends
Demonstrates competency in the implementation of care: Recognizes and responds appropriately to emergency situations
Safely administers patient care within the guidelines of licensure
Ability to perform CPR
Demonstrates and maintains fine motor skills to manipulate medical supplies and equipment
Maintains licensure and annual competencies
Performs an EKG on patients presenting with chest pain or symptoms of Acute Coronary Syndrome within 10 minutes and meets this 10 minute goal 75% of the time
Participates in maintaining supplies, equipment and unit cleanliness: Maintains a neat and orderly appearance of patient areas
Reports broken, malfunctioning or missing equipment to the appropriate person
Properly handles and stores equipment
Demonstrates safe transport of patients and assists with flow of the patients through triage: Transports patients to the Chest Pain Center after obtaining EKG
Transports patients to OB assessment after a brief interview by the triage nurse
Transports critical patients directly to an EC bed upon patient arrival

Requirements

High School Diploma or equivalent required
Graduate of a college or technical school with a degree as a Paramedic, EMT or LPN
Licensed in the state of applicable state as a Paramedic, EMT or LPN
Prior experience as LPN, Paramedic or EMT with field or hospital experience
Basic life support/CPR
familiarity with medical terminology
basic skill in use of computer system
knowledge of hazardous chemicals
MDS information
ability to apply standard precautions and special isolation procedures
ability to remain calm under stressful conditions and perform duties

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Advocate Aurora Health - All Job Offers

Select Country

Triage assistant

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Triage assistant

Triage Assistant

Triage assistant

Phone Triage Medical Assistant

SAP SuccessFactors Solutions Lead

Risk & Compliance Auditor

Plant IT Support

Ms Engineer (L2)

Property Maintenance Surveyor

Our AI answers in your language