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We have an exciting opportunity for two Triage and Early Interventions Officers to join the Staffordshire Victim Gateway team, working 37.5 hours a week. We are looking for driven individuals, able to deliver a fast-paced and high quality service to victims of crime. The role will be responsible for the 'front door' of the service; with immediate need, risk assessment and safeguarding at the forefront of every contact. You will answer the public helpline and assess needs, enabling onward referred to specialist services, where necessary.
Job Responsibility:
Answer the public helpline
Assess needs and risk
Ensure safeguarding referrals and access to emergency/crisis services
Requirements:
Empathy and compassion
a trauma informed approach
Personal resilience
Excellent organisational skills
What we offer:
Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday & options to buy or sell annual leave