CrawlJobs Logo

Triage and Assessment Officer

victimsupport.org.uk Logo

Victim Support

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27749.40 GBP / Year

Job Description:

We are looking for a proactive and compassionate Triage and Assessment Officer to support victims and survivors of domestic abuse. This role is full-time to on a permanent contract. The role is hybrid, based at the Victim Support office in Old Street and with some home working.

Job Responsibility:

  • Provide pro-active, high quality, frontline service to victims of domestic and sexual abuse through risk assessment
  • Provide individual safety planning, trauma-informed support, guidance, and information
  • Enable victim/survivors to access the services they need
  • Make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime
  • Provide resources, interventions, and information to all service users
  • Provide immediate intervention by telephone and any appropriate referral
  • Support those affected by domestic abuse in understanding and asserting their rights and entitlements
  • Help in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
  • Facilitate access to additional services
  • Provide practical support and information to all victims and survivors of domestic abuse
  • Lead on completing initial impact and risk assessments that are comprehensive and holistic
  • Assess risks and needs using evidence-based checklists
  • Assist high-risk victims in accessing safety services
  • Deliver tailored support and information
  • Understand legal frameworks for protecting children and vulnerable adults
  • Empower clients to recognize domestic abuse dynamics
  • Work with a team to deliver respectful, dignified, and sensitive services
  • Maintain accurate and confidential case records
  • Comply with data protection laws and organizational policies
  • Stay updated with procedures, policies, and professional codes

Requirements:

  • Strong understanding of domestic and sexual abuse and its impact
  • Demonstrate proficiency in English, both verbally and in writing
  • Experience in statutory, voluntary, or multi-agency settings
  • Competency in risk and needs assessment frameworks
  • Understanding of safeguarding issues
  • Direct service delivery experience to victims or vulnerable people
  • Strong crisis management skills
  • Effective communication, negotiation, and advisory skills
  • Commitment to equal opportunities and diversity

Nice to have:

  • Knowledge about legal remedies for domestic abuse victims
  • Experience working with drug, alcohol, and mental health issues
  • Understanding of benefits, housing, and homelessness
What we offer:
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Triage and Assessment Officer

Wellness Registered Nurse

The Fox Hill Village Health & Wellness Center is a Nurse Led model that provides...
Location
Location
United States , Westwood
Salary
Salary:
110000.00 USD / Year
foxhillvillage.com Logo
Fox Hill Village
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Holistic approach to nursing practice
  • Strong assessment, triage, and judgement skills
  • Demonstrated client and family education skills
  • Strong interpersonal, written, clinical documentation and oral communication abilities
  • Strong listening skills, while being approachable and articulate
  • Demonstrated effective collaboration and organizational skills
  • Exceptional computer skills, with proficiency with Microsoft Office (Windows, Outlook, Excel)
  • Ability to work weekends, holidays, and be on call for emergencies
  • Minimum of a Bachelor’s degree in Nursing
  • Five years of experience as a Registered Nurse, with two or more years’ experience in Gerontology preferred
Job Responsibility
Job Responsibility
  • Works collaboratively with Fox Hill Village health professionals to provide optimum nursing services to the residents of Fox Hill Village
  • Demonstrates the competencies of the gerontological registered nurse as described in the Standards of Gerontological Nursing Practice
  • Utilizes a holistic approach in providing nursing services to residents
  • Develops individualized wellness plans and goals with individual residents to maximize health and well-being and help residents attain their highest level of functioning
  • Uses Evidence-Based Practice methods in providing care to residents
  • Utilizes comprehensive assessment skills in triage of residents seeking care for health problems, minor illnesses and injuries and in performing wellness assessments
  • Includes family members when requested by residents or when otherwise appropriate
  • Implements treatments and other elements of care prescribed by a physician’s order or by the primary care provider
  • Maintains competency in Point of Care (CLIA-waived) Testing conducted in the Health & Wellness Center
  • Manages and performs periodic health maintenance/health monitoring activities as requested or needed by residents, such as blood pressure readings, weight measurement, etc
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Fulltime
Read More
Arrow Right

Medical Reviewer

ProductLife Group is looking for an experienced, French speaking Medical Reviewe...
Location
Location
Salary
Salary:
Not provided
productlifegroup.com Logo
Product Life Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MBBS or MD (Doctor of Medicine) – Specializing in Dermatology
  • Experience of SUE assessments
  • Cosmetics Regulation Act
  • Client communications
  • Safety Database experience
  • Minimum 5 years experience working for service providers or pharmaceutical company in Pharmacovigilance department
  • French AND English (Native/Fully professional)
  • Proficiency in Microsoft Office
  • Strong understanding of GVP, FDA regulations, and cosmetic regulations and regulatory requirements related to drug/cosmetic safety.
  • Deep knowledge of pharmacovigilance principles, adverse event reporting, causality assessment
Job Responsibility
Job Responsibility
  • Support in seriousness assessment including Initial Triage
  • Support in causality, medical assessment, MedDRA coding.
  • Mentor junior medical reviewers and perform additional review of cases to ensure competency.
  • Participate in audits and inspections as required
  • Ensure understanding of client needs, conventions and ensure expectations are met and exceeded
  • Training and mentoring other team members
What we offer
What we offer
  • Collaborate Globally
  • Grow Your Expertise
  • Develop Within a Dynamic Platform
  • Thrive in a Balanced & Supportive Culture
  • Work for a Recognized Leader
  • Make a Real Impact
  • flexible work arrangements
  • Fulltime
Read More
Arrow Right
New

Sexual Assault Counsellor

Provide free, trauma-informed counselling to: Children, adolescents and young ad...
Location
Location
Australia , Lismore
Salary
Salary:
Not provided
nrcg.org.au Logo
Northern Rivers Community Gateway
Expiration Date
February 02, 2026
Flip Icon
Requirements
Requirements
  • Tertiary qualifications in Psychology
  • Demonstrated experience providing counselling and therapeutic group work
  • Strong skills in trauma assessment and intervention
  • Knowledge of child protection frameworks and therapeutic responses to sexual abuse
  • Experience working in culturally sensitive and inclusive ways
  • Ability to work autonomously while contributing positively to a team environment
  • Competency using Microsoft Office and client database systems
  • NSW Working with Children Check
  • National Police Check
  • Current NSW Driver Licence
Job Responsibility
Job Responsibility
  • Provide evidence-based, trauma-informed counselling and psychotherapy in individual and group settings
  • Participate in intake, assessment, triage and waitlist management processes
  • Conduct comprehensive client assessments and regularly review client outcomes
  • Facilitate therapeutic group programs for children and young people
  • Maintain accurate, confidential and timely case notes and client records
  • Meet mandatory reporting obligations and manage clinical risk appropriately
  • Prepare court reports and respond to subpoenas as required (with CEO approval)
  • Establish and maintain referral pathways and participate in interdisciplinary networks
  • Contribute to team meetings, case conferences and organisational supervision
  • Provide peer support, in-service training and support clinical supervision programs as requested
What we offer
What we offer
  • Meaningful work that creates real impact in the community
  • Supportive, values-driven and trauma-informed workplace
  • Access to professional and clinical supervision
  • Opportunities for ongoing professional development
  • Flexible, family friendly not-for-profit environment
  • Salary packaging benefits available
  • Parttime
Read More
Arrow Right

Sexual Assault Counsellor

We are seeking a Sexual Assault Counsellor to join our Counselling & Case Manage...
Location
Location
Australia , Lismore
Salary
Salary:
Not provided
nrcg.org.au Logo
Northern Rivers Community Gateway
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tertiary qualifications in Psychology
  • Demonstrated experience providing counselling and therapeutic group work
  • Strong skills in trauma assessment and intervention
  • Knowledge of child protection frameworks and therapeutic responses to sexual abuse
  • Experience working in culturally sensitive and inclusive ways
  • Ability to work autonomously while contributing positively to a team environment
  • Competency using Microsoft Office and client database systems
  • NSW Working with Children Check
  • National Police Check
  • Current NSW Driver Licence
Job Responsibility
Job Responsibility
  • Provide evidence-based, trauma-informed counselling and psychotherapy in individual and group settings
  • Participate in intake, assessment, triage and waitlist management processes
  • Conduct comprehensive client assessments and regularly review client outcomes
  • Facilitate therapeutic group programs for children and young people
  • Maintain accurate, confidential and timely case notes and client records
  • Meet mandatory reporting obligations and manage clinical risk appropriately
  • Prepare court reports and respond to subpoenas as required (with CEO approval)
  • Establish and maintain referral pathways and participate in interdisciplinary networks
  • Contribute to team meetings, case conferences and organisational supervision
  • Provide peer support, in-service training and support clinical supervision programs as requested
What we offer
What we offer
  • Meaningful work that creates real impact in the community
  • Supportive, values-driven and trauma-informed workplace
  • Access to professional and clinical supervision
  • Opportunities for ongoing professional development
  • Flexible, family friendly not-for-profit environment
  • Salary packaging benefits available
  • Parttime
Read More
Arrow Right

Learning & Development Lead, Care Management

The Learning and Development Lead, Care Management is responsible for designing,...
Location
Location
United States , Nashville
Salary
Salary:
80000.00 - 120000.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Social Work, or a related field
  • Minimum of 3-5 years of experience in care management, value-based care, or healthcare training roles
  • Strong understanding of care management principles, value-based care models, and adult learning methodologies
  • Excellent communication, leadership, and problem-solving skills
  • Strong understanding of clinical operations and healthcare quality metrics
  • Proven ability to analyze healthcare data, identify trends, and implement performance improvement initiatives
  • Valid Tennessee Driver’s License
  • Acceptable Motor Vehicle Report (MVR)
  • Acceptable Criminal Background Investigation
  • Cell Phone
Job Responsibility
Job Responsibility
  • Training Program Development & Implementation: Develop and implement comprehensive training programs to enhance care management competencies and support professional development
  • Ensure all training programs align with evidence-based care management practices, value-based care models, and regulatory requirements
  • Learning Needs Assessment & Strategy: Collaborate with leadership to assess staff learning needs and develop targeted training strategies
  • Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics
  • Operational Management & Compliance: Oversee the administration and delivery of training programs, including orientation, continuing education, and specialized care management skill development
  • Ensure training content meets accreditation standards, regulatory compliance, and organizational policies
  • Cross-Functional Collaboration & Leadership: Work closely with the Director of Value-Based Care, care management teams, and other departments to align training efforts with organizational goals
  • Lead training sessions, workshops, and competency evaluations to enhance staff knowledge and skills
  • Performance Improvement & Innovation: Monitor and analyze training outcomes to identify opportunities for process improvement and curriculum enhancement
  • Implement innovative learning methodologies, including digital learning platforms and simulation-based training
What we offer
What we offer
  • Medical Insurance/Prescription Drug Coverage
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Basic Life and AD&D Insurance
  • Short- & Long-Term Disability
  • Supplemental Life Insurance
  • Cancer Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Fulltime
Read More
Arrow Right

Compliance Manager, WC&BE Investigations – Triage Lead (JAPAC)

The Compliance Manager, WC&BE Investigations – Triage Lead (JAPAC) serves as the...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree with at least 4 years of compliance experience
  • Experience in internal investigations, compliance monitoring, or audit, preferably within the pharmaceutical or healthcare industries
  • Strong analytical skills with the ability to assess varied, incomplete, or high-volume information
  • Excellent verbal and written communication skills, including the ability to present concise and defensible triage decisions
  • Fluent in English and Mandarin Chinese (other Asian language also preferred e.g. Japanese, Korean)
  • Strong organizational and multi-tasking skills and ability to prioritize multiple matters with minimal supervision
  • High familiarity with technology and data with comfort using systems such as Microsoft Office, SAP, Concur, EthicsPoint, Salesforce based platforms
  • Ability to work effectively across cultures and time zones in a complex regional environment
  • Demonstrated ability to maintain confidentiality and handle sensitive matters with professionalism
Job Responsibility
Job Responsibility
  • Identify compliance issues from hotline reports, internal referrals, and other sources
  • Conduct fact-gathering, including stakeholder outreach, document review, and internal company system checks (e.g., C3, SAP, Concur, Salesforce)
  • Analyze available information, assess urgency and risk level, and recommend case disposition
  • Present triage assessments to regional WC&BE Investigations team and legal, who make up the regional triage committee
  • Document triage decisions and rationale for decisions in our system of record with clarity and accuracy
  • Assign tasks to cross-functional partners such as HR/Staff Relations, Legal, Healthcare Compliance Leads, and Audit as appropriate
  • Build strong relationships with regional partners to facilitate timely information flow and shared understanding of triage decisions
  • Develop and maintain expert knowledge of Amgen’s Healthcare Compliance Policies, Standard Operating Procedures, and relevant JAPAC laws and regulations
  • Apply compliance knowledge to assess interactions with Healthcare Organizations and Healthcare Professionals
  • Perform data quality checks and trend analysis, escalating concerns where appropriate
Read More
Arrow Right

Executive Support Officer

We are seeking a proactive and professional Executive Support Officer to provide...
Location
Location
United Kingdom , West London
Salary
Salary:
31.00 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience supporting senior executives, ideally in housing, public sector, or a fast-paced professional environment
  • Excellent organisational and time management skills, with the ability to prioritise effectively
  • Strong written and verbal communication skills
  • Ability to exercise discretion and maintain confidentiality
  • A proactive, adaptable, and solution-focused approach
Job Responsibility
Job Responsibility
  • Provide confidential and professional daily support to the Director of Housing
  • Serve as the first point of contact, managing communications with a wide range of stakeholders
  • Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols
  • Manage the Director’s inbox, triaging and assessing enquiries efficiently
  • Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion
  • Act independently where required to support the Director’s priorities
  • Fulltime
Read More
Arrow Right

Licensed Practical Nurse

We are looking to add a Licensed Practical Nurse at Baptist Primary Care Regency...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Vocational School
  • Cardiopulmonary Resuscitation Certification (CPR) Required
  • Licensed Practical Nurse Required
  • Pediatric experience preferred
  • Ability to deliver safe, evidence-based informed care, both over the phone and in person
  • Ability to apply pediatric telephone triage protocols
  • Proficiency with primary care guidelines for patients across the lifespan
Job Responsibility
Job Responsibility
  • Scheduling care and treatment
  • Diagnostic tests
  • Processing prescriptions
  • Referrals
  • Beginning IV Therapy
  • Administering medicines
  • Providing patient information
  • Provide nursing assistance to physicians
  • Maintain medical documentation
  • Support clinical and call center operations
What we offer
What we offer
  • Up to a $1,000 Sign on Bonus Available
  • Fulltime
Read More
Arrow Right