Treatment Coordinator

• Welcoming patients and conducting initial consultations
• Assisting clinicians with treatment planning and guiding patients through their care journey
• Helping patients prioritise their treatment plans, including scheduling and managing payment options
• Conducting detailed consultations to explain treatment plans and options clearly to patients
• Managing patient appointments and follow-up consultations
• Communicating with third-party financing companies to facilitate patient finance plans
• Managing patient referrals and maintaining accurate records
• Handling patient inquiries via phone, email, and online platforms
• Managing social media and marketing efforts for the practice

• Proven experience in a Treatment Coordinator or similar dental role
• GDC qualified with nursing experience
• Excellent communication and organisational skills
• Strong customer focus and the ability to build relationships with patients
• Experience in using Microsoft Outlook, Word, Excel, and dental practice management software
• Ability to work both independently and as part of a collaborative team
• Strong attention to detail and the ability to prioritise workloads effectively

Experience with Itero, CBCT Scanner

• Company-paid annual registrations
• Pension plan
• Annual appraisals
• On-site staff parking
• Uniform provided
• Team-building events and social outings