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Join Our Team as an Experienced Treatment Coordinator and play a central role in delivering exceptional patient journeys here at Sherwood Dental Care! Sherwood Dental Care is a well-established, 8 surgery multi-disciplinary dental practice located in Nottingham. We specialise in a wide range of dental treatments, including Implants, Endodontics, Periodontics, Restorative, Orthodontics, and Dentures. We are now looking for an experienced Treatment Coordinator (TCO) to join our team on a permanent Full-Time or Part-Time basis.
Job Responsibility:
Welcoming patients and conducting initial consultations
Assisting clinicians with treatment planning and guiding patients through their care journey
Helping patients prioritise their treatment plans, including scheduling and managing payment options
Conducting detailed consultations to explain treatment plans and options clearly to patients
Managing patient appointments and follow-up consultations
Communicating with third-party financing companies to facilitate patient finance plans
Managing patient referrals and maintaining accurate records
Handling patient inquiries via phone, email, and online platforms
Managing social media and marketing efforts for the practice
Requirements:
Proven experience in a Treatment Coordinator or similar dental role
GDC qualified with nursing experience
Excellent communication and organisational skills
Strong customer focus and the ability to build relationships with patients
Experience in using Microsoft Outlook, Word, Excel, and dental practice management software
Ability to work both independently and as part of a collaborative team
Strong attention to detail and the ability to prioritise workloads effectively
Experience with Itero, CBCT Scanner but not essential