Treatment Coordinator & Receptionist

• Welcoming patients and managing front desk reception duties
• Managing patient enquiries via phone, email, and online platforms
• Booking and coordinating appointments
• Discussing treatment plans and payment options with patients
• Supporting clinicians with treatment planning and patient communication
• Guiding patients through their treatment journey and follow-up appointments
• Liaising with finance providers regarding patient payment plans
• Managing referrals and maintaining accurate patient records
• Supporting social media and marketing activity for the practice

• Previous experience as a Treatment Coordinator, Dental Receptionist, or similar dental role
• GDC registration and dental nursing experience preferred
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Leadership qualities with a confident and professional approach
• Experience using Microsoft Outlook, Word, Excel, and dental software systems
• Ability to work independently and as part of a collaborative team
• Experience with iTero and CBCT scanning is beneficial but not essential

Experience with iTero and CBCT scanning is beneficial but not essential

• Company-paid annual registrations
• Ongoing training and support from an experienced, friendly team
• Contributory pension scheme
• Extra paid day off on your birthday
• Referral bonus scheme
• Uniform provided
• Residential parking nearby
• Team events that everyone can enjoy
• A modern, well-presented practice near the beach
• Annual appraisals to support career development