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Treatment Coordinator & Receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , Southend-on-Sea

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Chalkwell Dental Practice, we are looking for an experienced, organised, and patient-focused individual to play a key role in both managing patient journeys and supporting the day-to-day running of our busy reception desk. This is an excellent opportunity for someone who enjoys building relationships with patients while also thriving in a front-of-house role. Chalkwell Dental is a private practice with a warm, supportive feel. Patients often tell us they feel genuinely cared for and we want our team to feel the same. We work to high standards, enjoy what we do, and support each other as a team.

Job Responsibility:

  • Welcoming patients and managing front desk reception duties
  • Managing patient enquiries via phone, email, and online platforms
  • Booking and coordinating appointments
  • Discussing treatment plans and payment options with patients
  • Supporting clinicians with treatment planning and patient communication
  • Guiding patients through their treatment journey and follow-up appointments
  • Liaising with finance providers regarding patient payment plans
  • Managing referrals and maintaining accurate patient records
  • Supporting social media and marketing activity for the practice

Requirements:

  • Treatment Coordinator, Dental Receptionist, or similar dental role
  • GDC registration and dental nursing experience preferred
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Leadership qualities with a confident and professional approach
  • Experience using Microsoft Outlook, Word, Excel, and dental software systems
  • Ability to work independently and as part of a collaborative team
  • Experience with iTero and CBCT scanning is beneficial but not essential

Nice to have:

Experience with iTero and CBCT scanning is beneficial but not essential

What we offer:
  • Company-paid annual registrations
  • Ongoing training and support from an experienced, friendly team
  • Contributory pension scheme
  • Extra paid day off on your birthday
  • Referral bonus scheme
  • Uniform provided
  • Residential parking nearby
  • Team events that everyone can enjoy
  • A modern, well-presented practice near the beach
  • Annual appraisals to support career development

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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