Treasury Management System Support Specialist

• Following strict policies and procedures to maintain, verify, and administer the Alter Domus Kyriba platform
• Meeting critical deadlines for all maintenance tickets raised
• Acting as the first line of defense for platform issues, missing/incorrect bank feeds and system outages
• Maintaining high levels of accuracy, even when under time pressure in the case of urgent issues or amendments
• Ensuring the timely and accurate logging of incident tickets where required
• Maintain procedures and workflows, suggesting new ideas and providing feedback from your day-to-day work

• Degree level education in a relevant area such as Finance, Accounting or Economics
• 1-3 years of professional experience, ideally including Kyriba or equivalent TMS, processing transactions, change requests, support tickets, data entry and cash reconciliation
• Experience with treasury management systems, financial accounting or other transaction systems is a plus
• Strong Microsoft Excel skills and experience
• Strong communication skills (both written and verbal)
• fluent in written and spoken English
• Knowledge of French language (both written and spoken) would be considered as advantage
• Team spirit with the ability to work independently
• Intellectual curiosity and a problem-solving mindset
• Ability to work under pressure and meet a range of deadlines
• organized and flexible
• Excellent active listening skills
• High attention to detail and accuracy, especially numerical with a developed sense of risk awareness
• The ambition to become a Subject Matter Expert in Kyriba with a desire to transfer knowledge and develop others in the team

Knowledge of French language

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location