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The Tray Passer position, under direct supervision of food service and clinical nutrition leadership, performs routine food service preparation related tasks designed to support our production, patient feeding, retail dining programs. Team members holding this position are responsible for ensuring the preparation and delivery of all food products are nutritionally compliant in accordance to each patient’s prescribed diet order.
Job Responsibility:
Appropriately identify regular menus in CBORD to ensure accurate tray distribution
Deliver and collect patient trays, nourishments, and snacks to/from patient care areas in a timely and accurate manner
Orient patients and families to Food and Nutrition Programs (CBORD/GETWELL NETWORK) and introduce Food and Nutrition Services upon admission
Obtain and communicate patient food preferences/dislikes to the appropriate staff
Escalate customer concerns to a supervisor/manager as needed, otherwise handle concerns in a professional, self-directed manner
Assist with the preparation, portioning, assembling, labeling, and stocking of patient and non-patient food items
Maintain pantry and storage areas by inventorying, ordering, labeling, dating, rotating stock, and keeping cold storage clean and organized
Support sanitation standards by following assigned cleaning schedules and completing additional tasks as directed by supervisors
Perform opening and closing duties, ensuring all assigned tasks are completed by team members on shift
Communicate effectively with kitchen staff, diet techs, and clinical support teams via Voalte or open communication to ensure the highest quality service
Work collaboratively with patients, families, and clinical staff to deliver excellent customer service
Adhere to safety guidelines, including proper use of PPE, and meet physical demands such as lifting, bending, pushing, pulling, and extended walking/standing
Support departmental goals by developing new skills and taking on additional duties as assigned
Requirements:
Food Service Certificate as needed
Sufficient education or training to read, write, and follow verbal and written instructions
Be able to work quickly and concisely under pressure
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage