Travel Support Agent Job at C&M Travel Recruitment

Travel Sales Support Executive

Our client is a fast-growing certified B corporation travel company who speciali...

Location

United Kingdom , South West London

Salary:

28000.00 - 30000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous sales support/operations experience in the travel industry
Natural communication skills, with an ability to build relationships
Excellent telephone communication skills
A customer-focused approach
A positive and energetic outlook, willing to put yourself out of your comfort zone
Good organisational skills
Good general literacy
A desire to learn and be proactive in doing so
A passion for providing something extraordinary

Job Responsibility

Responding to and qualifying holiday enquiries and incoming phone calls
Working with the MD on US agent sales
Building relationships with new and existing Travel Agent partners
Booking admin support
Help the Product Team to improve the holiday 'product'
Support the marketing team so they can create highly engaging content
Attend in-person sales events - in and out of office hours

What we offer

Bonus
Annual Profit Share Bonus
One 14 night familiarisation trip per year
Annual personal flight allowance to one of our destinations
23 days holiday each full calendar year, in addition to the usual statutory holidays
A day off for your birthday
Pension Contribution of 3%
Employee Assistance platform with access to free GP and counselling services

Fulltime

Operations Support Agent

Join our office team for TUI as an Operations Support Agent in Austria and be th...

Location

Austria , St Johann

Salary:

2030.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Excellent communication skills
Fluency in verbal and written English
Fluent German speaking is highly desirable
Other European languages would be advantageous

Job Responsibility

Operational Support: Be the go-to expert for resort staff, providing quick, accurate information and ensuring teams are equipped to deliver exceptional service
Content Management: Collaborate with resort teams to deliver on-brand, professional, and engaging guest-facing content
Logistics Coordination: Oversee travel arrangements, uniform distribution, device setup, and essential administrative tasks to support team operations
Facility and Office Management: Manage office supplies, maintenance and other daily administrative duties
Staff Admin: Support staff with onboarding / offboarding tasks and HR & compliancy processes
Supplier Relations: Build and maintain strong relationships with suppliers to secure staff accommodations for future seasons

What we offer

Cost of Living Allowance
Private Health Insurance
Return flights and Shared staff accommodation
Company IT equipment and uniform
Comprehensive onsite start of season training with pay
Access to free language lessons & the TUI Learning Hub
Winter work in our Crystal Ski program and multiple permanent career development opportunities

Fulltime

Port Delivery Admin Agent

Join Intercruises Shoreside & Port Services as a Port Delivery Admin Agent and b...

Location

Spain , Palma de Mallorca

Salary:

20800.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Good administration skills
Strong planning
Organisation and confident with the use of technology as well as MS OFFICE tools
Knowledge, experience and understanding of daily planning within an operations/logistics department
Previous experience within the travel sector and/or cruise industry is advantageous
Confident decision maker, even when working under pressure
Excellent communication skills, both verbal and written in English, plus fluency in the local language
Command of German language would be a plus
Pro-active mindset with a clear focus on quality and efficiency
Able to work in flexible schedules and occasional location changes

Job Responsibility

Coordinate and execute cruise client operations through all stages
Manage correspondence with the commercial team and local suppliers, ensuring bookings are in place and requests are processed in a timely manner
Maintain and update seasonal staff database, providing regular communication and information updates
Collaborate with onboard teams to review, refine, and finalize operational details in alignment with pre-approved itineraries
Oversee operations during the port call
Provide support and document any incidents or accidents for thorough feedback

What we offer

A salary starting at 20.800 € gross per year
22 days of holiday (on a full year) plus two extra days
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
Payment for all training days completed
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives
Complimentary access to the dedicated WeCare Team & 24/7 Wellbeing Hub

Fulltime

Operations Agent Excursion

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Croatia , Dubrovnik

Salary:

18487.00 € / Year

TUI

Expiration Date

Until further notice

Requirements

Great organizational skills and ability to work in a fast-paced environment
Are flexible to work in a TUI Office, Port or Airport and in a flexible manner (including different shifts Monday-Sunday)
Can solve problems independently and embrace our digital culture
Easily adapts to a variety of changes to ways of working and quickly learns new skills
Full manual driver’s license is required for this role

Job Responsibility

You ensure all reservations are managed in detail and suppliers receive them on time
Monitor that the terms and conditions of excursions meet the quality and operations standards agreed
Overseeing Operation during excursion day and Support, gather and feedback information of any incidents or accident that may occur
Managing and loading all bookings into the system and supplier relations and expectations
Guarantee that all information is collected in a timely and efficient manner for invoicing purposes
Managing amendments and communicating them to Service delivery team and suppliers guaranteeing services as smoothly as possible and optimizing costs and load factor
Responsible for loading pick up times into the system and pre-ordering attractions entrance tickets, including any cash reconciliation

What we offer

We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
We offer a one-year replacement contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise

Fulltime

Business Development Manager

The Business Development Manager (Great Lakes Region) is responsible for driving...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Marketing, or a related field
5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent communication and presentation skills
Strong understanding of travel agent distribution channel
Self-motivated, proactive, and results oriented
Travel: 25-50% with non-shipboard travel likely

Job Responsibility

Design and implement strategies for territory management and business development
Make assigned sales calls per week to travel agency accounts
Conduct sales blitzes to support specific company initiatives
Foster long-term relationships with travel agents to drive sales growth
Maintain frequent contact with RVP/VP North America to ensure territory needs are met
Collaborate with the Strategic Partner Division to manage shared accounts
Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
Develop and deliver engaging training materials, including presentations, videos, and interactive content
Organize ship inspections, trade shows, pier side overnights, and seminars at sea
Enhance promotional effectiveness and develop marketing strategies

What we offer

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion
Vacation Time – All full-time employees at the manager and below level start with 14 days/year
director and above level start with 19 days/year
Sick Time – All full-time employees receive 80 hours of sick time each year

Fulltime

Manager, Business Development

Responsible for developing and executing strategic initiatives to educate and em...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Marketing, or a related field
5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent communication and presentation skills
Strong understanding of travel agent distribution channel
Self-motivated, proactive, and results oriented
Ability to travel 25-50% with non-shipboard travel likely
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
Requires regular movement throughout CCL facilities

Job Responsibility

Design and implement strategies for territory management and business development
Make assigned sales calls per week to travel agency accounts
Conduct sales blitzes to support specific company initiatives
Foster long-term relationships with travel agents to drive sales growth
Maintain frequent contact with RVP/VP North America to ensure territory needs are met
Collaborate with the Strategic Partner Division to manage shared accounts
Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
Develop and deliver engaging training materials, including presentations, videos, and interactive content
Organize ship inspections, trade shows, pier side overnights, and seminars at sea
Enhance promotional effectiveness and develop marketing strategies

What we offer

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays
Vacation Time
Sick Time
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Fulltime

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