Travel Safe Supervisor

• Provides supervision and coordination for Travel Safe Officers (TSOs)
• Maintaining professional standards on shift
• Ensuring an effective uniformed presence
• Delivering a consistent mix of engagement, education and enforcement
• Regularly patrol alongside TSOs
• Provide live coaching
• Undertake dynamic risk assessments
• Take ownership of incident management, escalation and debriefs

• Experienced in community safety, enforcement, transport security or other public facing roles
• Capable of supervising and supporting a team
• Calm and effective in managing incidents, demonstrating strong decision making, de‑escalation and conflict management skills
• Knowledgeable about antisocial behaviour legislation and problem solving approaches, or willing to develop this knowledge and maintain accreditation under the Community Safety Accreditation Scheme (CSAS)
• Committed to safeguarding, able to identify vulnerability, make timely referrals, and apply trauma informed, respectful and inclusive practice
• A clear and confident communicator, able to engage professionally with the public, partners, and transport staff while producing accurate incident logs, statements, and intelligence submissions
• IT‑literate and detail‑focused, ensuring accurate record‑keeping, secure evidence handling, correct use of Body‑Worn Video (BWV), and compliance with data protection and information‑governance standards
• Able to demonstrate sound judgement, particularly regarding proportionality, equality, diversity, human rights and inclusive practice
• Flexible and reliable, able to work shift patterns across a 7‑day rota, including two weekend shifts (Fri/Sat/Sun), evenings and bank holidays
• Physically able to undertake extended foot patrols
• Must have resided in the UK for at least three years prior to applying
• Must have the Right to Work in the UK

A full UK driving licence desirable for wider operational duties

17% shift allowance