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Our client is an award-winning tour operator who specialise in group and escorted touring to worldwide destinations. They offer a niche product and sell their product through both travel trade partners and direct consumers. Due to record growth and expansion, they are now recruiting an experienced Product Manager to join their team to introduce, develop and grow their North America programme. The North America Product Manager will be responsible for all aspects of product development, rates negotiations, supplier management, destination management, brochure production and the implementation of the North America Product.
Job Responsibility:
Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development
Working with the marketing team in producing brochures
Create and deliver detailed itineraries and tour information, setting clear customer expectations
Secure competitive rates and unique offers with suppliers, maintaining service agreements
Evaluate sales against targets to gauge product success
Ensure competitive pricing while maximising profit margins
Requirements:
Proven experience in travel product management with extensive North America product knowledge
Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance
Co-ordinate and deliver operational functions
Skilled in Microsoft Suite - Excel, Word and PowerPoint
Experience in copywriting, proofing, and image selection
Proven relationship management skills with Destination Management Companies (DMC) and other business partners