Travel Product Designer

• Design and develop competitive, commercially viable travel products (day tours, experiences, multi-day itineraries) aligned with brand standards
• Conduct market research, benchmarking, and monitor global travel trends to continuously improve product offerings
• Manage and optimize the product portfolio based on customer segments, demand, and performance metrics (search, enquiries, bookings)
• Identify and address gaps in product range across destinations and travel themes
• Oversee the full product lifecycle from concept, costing, and development to launch and ongoing optimization
• Collaborate cross-functionally with sales, marketing, contracting, and operations teams to ensure product quality, relevance, and market fit
• Support sales by contributing to agent proposals, tenders, and product presentations
• deliver product training to internal teams and partners
• Maintain high-quality product content, itineraries, pricing, and documentation
• ensure accuracy and timely system updates (e.g., Tourplan)
• Ensure all products meet safety, quality, and company standards through inspections and supplier coordination
• Conduct product familiarization trips and continuously enhance product knowledge sharing across teams

• A bachelor’s degree or 5 years’ experience in product development and management
• Comprehensive travel industry and Discova destination knowledge
• Fluent in both written and spoken English
• Extensive travel to or in our destinations or prior experience living in them in is a plus
• Strong customer care focus
• An approachable, open-minded personality with great interpersonal and communication skills
• Pro-active and solution focused, turning problems into a resolution quickly
• Excellent organisational skills, with the ability to adapt and adjust to changes fluidly
• Able to work independently but also collaborate in a team environment to help everyone achieve high quality results
• Willing to travel on business when required
• Proficient with Microsoft Office applications and Discova’s systems
• Personally aligned with Discova’s company purpose and values

Extensive travel to or in our destinations or prior experience living in them

• Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
• Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
• Real opportunities across a global network of brands—we promote from within and invest in your development
• Access to LinkedIn Learning with 24,500+ courses
• individualized development pathways
• Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
• We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
• Corporate Social Responsibility program
• paid parental and volunteer leave
• We're committed to protecting the environment essential to tourism's future