Travel Operations Executive Job at C&M Travel Recruitment (Hampshire)

Travel Operations Executive

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Travel industry experience (tour operator background ideal)
Strong organisational skills and ability to manage your own workload
High attention to detail
Excellent written & verbal communication
Exceptional customer service and a desire to exceed expectations

Job Responsibility

Support after-sales operations for the reservations team
Check bookings & documentation with complete accuracy
Manage amendments including changes, cancellations and additions
Handle client requests (seating, assistance, luggage etc.)
Liaise with suppliers to confirm all arrangements
Meet ticketing & payment deadlines
Maintain quality control across costings, spelling and grammar
Provide in-resort support when required

What we offer

22 days holiday
Pension

Fulltime

Travel Operations Executive

Our client is a luxury travel tour operator who create bespoke tailored private ...

Location

United Kingdom , Edinburgh

Salary:

32000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience in an operations focused role within the travel industry
Good travel product knowledge of the UK, Scotland and Ireland
Excellent organisational and administrative skills with strong attention to detail
Ability to manage multiple tasks and deadlines in a dynamic environment
Strong communication skills and a collaborative working style

Job Responsibility

Coordinate all operational elements of client itineraries, including accommodation, activities, guides, transport, and special experiences
Manage relationships, bookings and confirmations with suppliers, ensuring accuracy and timely delivery
Provide an end-to-end service for clients from post booking to travel and return home
Serve as a point of contact for operational queries from colleagues
Ensure all client needs, preferences, and special requirements are reflected and executed in trip arrangements

What we offer

Hybrid working arrangements
Monday to Friday
23 days annual leave + bank holidays
Company pension scheme
Private health plan
Personalised training and development
Fam trips and discounted travel

Fulltime

Travel Operations Executive

This is a pivotal role, being part of the operations team dedicated to looking a...

Location

United Kingdom , Central London

Salary:

29000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience in a similar operations/support role within the travel industry is essential
Highly customer-focused
Excellent written and verbal communications skills
Ability to plan & prioritise effectively, well organised
Strong interpersonal skills

Job Responsibility

Answering phone calls and dealing with client/agent queries
Looking after shared mailboxes, responding to all emails within set timescales
Producing client/agent invoices, emailing confirmation documents
Entering client's personal data into the reservation system and chasing missing information
Acquire knowledge of the company's products and practices so that clients telephone enquiries can be efficiently answered
Be responsible for processing amendments and cancellations to clients existing holidays as per client/agents request
Dealing with itinerary changes that have been made and need to be communicated to customers

What we offer

Up to 20% bonus annually
Hybrid working
Paid overtime for emergency phone cover
23 days holiday a year plus your birthday off
Opportunity for a fully paid staff travel trip (with 5 x staff travel additional leave days) each year
5% company contribution to pension scheme
Company annual profit share payout for all employees
Subsidised gym membership

Fulltime

Operations Executive - Travel

This unique specialist travel company are looking for an Operations Executive to...

Location

United Kingdom , Hampshire

Salary:

27000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Proven experience in an operations, customer service or sales role within the travel industry
GDS experience (Amadeus) would be useful but not essential
Exceptional written and verbal communication skills
Computer literate with Word, Excel & Databases (eg Access)
Strong ability to plan and prioritise workloads and delivering according to deadlines
Exceptional attention to detail
Strong team player in everything the company does
Represent the company to the highest standard overseas and in the UK

Job Responsibility

Prepare confirmation and departure documents, checking all elements are booked correctly
Manage day to day administration specifically for the wildlife programme
Monitor Operations and Flights inboxes
Prepare all group documentation including tour leader packs and passenger manifests
Ensure air tickets are issued by consolidators or airlines
Quote airfares and advise of ticket rules and baggage allowances for all brands
Visa administration for all tours
Monitoring advice from the FCO and updating practical travel advice
Assist as required during emergency situations ( very occasional out of hours cover)

What we offer

Monthly, quarterly and annual bonus scheme of circa £4.5k per annum
Hybrid working with 2 days per week in the office

Fulltime

Groups Travel Operations Executive

Our client is leading destination management travel company dealing with inbound...

Location

Spain , Palma

Salary:

31000.00 EUR / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience working within groups with good knowledge of the UK in terms of day trips, attractions etc
A good geographical knowledge of the UK
Solid understanding of the UK inbound travel and tourism industry
Ability to multitask
Must be able to work in a fast-paced environment
Ability to develop relationships with travel agent partners

Job Responsibility

Ensure the smooth running of tours, from initial inquiry through to last travel day supporting the Group Tours Manager
Monitoring the pre booking and post booking process
Working closely with Group Tours Manager supporting with ad hoc requests
Maintaining good working relationships with suppliers and clients

What we offer

22 days annual leave
Pension

Fulltime

Travel Sales and Groups Operations Executive

Our client, a leading player in the inbound tourism travel industry, is seeking ...

Location

United Kingdom , Central London

Salary:

30000.00 - 33000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Proven experience in a similar role within the travel industry with knowledge of the UK and Ireland
Strong organisational and time-management skills
Excellent verbal and written communication abilities
Proficiency in Microsoft Office and experience with travel reservation systems
Ability to work independently and as part of a team
Flexibility to adapt to changing priorities and work under pressure
Passion for delivering exceptional customer service

Job Responsibility

Looking after all aspect of group from initial inquiry to post-trip follow-up
Design bespoke travel itineraries that include accommodation, activities, dining, and transportation
Be the main point of contact for new and existing clients
provide exceptional customer service throughout the client journey
Ensure all offers are sent out in the company's standard format and entered correctly into the operational system
Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details
Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.)
Manage and organise the day to day to ensure that you always meet your project deadlines
prioritize effectively
Issuing client invoices and cross-checked supplier invoices

What we offer

Company bonus
Hybrid work arrangement
Comprehensive employee benefits package
Opportunities for professional growth and development
Supportive and inclusive work environment
Travel perks and discounts
23 days annual leave
Generous pension contributions

Fulltime

New

Senior Operations Executive

A fantastic opportunity to join this award winning company. As Senior Operations...

Location

United Kingdom , Brighton and Hove

Salary:

45000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience in operations, coordination, events, travel, hospitality, or similar fast-paced environments
High attention to detail, with strong data accuracy and documentation capabilities
Strong numerical and analytical skills, including financial reconciliation and cost tracking experience
Experience managing CRM or data systems, including validation and go-live processes
Strong interpersonal and communication skills, engaging effectively with diverse stakeholders
Proactive problem-solving ability with a solutions-oriented mindset
Experience with Passkey or similar accommodation systems desirable

Job Responsibility

Act as the primary operational liaison for internal stakeholders, including Customer Service, Finance, IT, and Hosted Buyer teams
Oversee hotel contracting administration, ensuring all data is accurate and maintained in relevant systems
Manage accommodation allocation processes, including forecasting demand and rooming lists
Act as a CRM super-user, contributing to system enhancements and continuous improvement
Support delivery of ground transportation operations, produce and validate transport manifests and manage logistics
Own end-to-end reconciliation processes for hotels, transport, and related services
Oversee visa support processes, ensuring timely and accurate documentation

What we offer

Company bonus
Modern office with supportive working environment
Parking scheme

Fulltime

Lead Account Executive Operations - Client Services

The Lead Account Executive provides essential operations support for direct conn...

Location

United States , Houston

Salary:

109900.00 - 125400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services

Job Responsibility

Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors
Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches
Supporting business development through the onboarding of new franchises, issuers, acquirers, processors
Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process
Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools
Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues
Client Engagement: This is a client-facing role requiring approximately 10% travel

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

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Travel Operations Executive

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