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Indagare is seeking Travel Operations Assistants to join our Bookings team. Our Travel Operations staff support a Trip Designer partner, working closely with them to manage the logistical and operational needs of all trip-planning activities that enable our members to discover authentic experiences and make remarkable journeys.
Job Responsibility:
Ensure all-important details are gathered to put together a trip itinerary
Corresponding by phone and/or email with hotels and other suppliers (tour guides, ground operators, etc.) to check rates and availability
Making and confirming reservations and services
Creating and editing detailed trip proposals, itineraries, and final documents
Troubleshooting common travel questions such as routing, visa requirements, etc.
Ensuring accurate pricing, invoicing, and payments working with international currencies
Establish strong relationships with travel partners and destination experts
Collaborate and share intel with other Travel Operations Assistants and Designers, as well as assist in training and coverage efforts
Expand your knowledge of the travel industry and destinations via Indagare training to grow into a Trip Designer or Operations Lead role
Other duties as assigned
Requirements:
Bachelor’s degree preferred
1+ years of full-time professional experience preferred
A passion for travel planning and a strong desire in growing into a travel specialist
A natural ability to deliver excellent customer service in line with our hospitality ethos
Strong organizational skills with demonstrated ability to meet key milestones on time and with quality
Excellent attention to detail and follow-through
Ability to adjust to changing priorities and handle multiple assignments at once in a fast-paced, dynamic environment
Positive and collaborative attitude
Technical skills to get the job done. This includes being proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Google Docs, Google Sheets). Slack, Salesforce and Zoom experience preferred
What we offer:
medical, dental, and vision coverage
Flexible Spending Accounts
life insurance and disability coverage
commuter benefits
a retirement-savings plan
paid time off (vacation, personal, holidays, and sick days)
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