Travel Operations and Customer Services Consultant Job at Antella Travel Recruitment (Central London)

Travel After Sales Consultant

Our client is a well renowned tour operator who specialise in adventure and acti...

Location

United Kingdom , Birmingham

Salary:

25000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous customer services, operations or support experience within the travel industry is essential
Excellent interpersonal communication skills
High level of professionalism
Ability to multi task in a fast-paced environment
Attention to detail

Job Responsibility

Answer incoming customer phone calls and take appropriate action for each call
Answer incoming customer emails and take appropriate action for each email
Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate
Liaise with suppliers to fulfil the customer request - e.g. flight seats, airport assistance
Work with the Operations team to fulfil customer requests - e.g. extra hotel nights, dietary requirements

What we offer

22 days annual leave
Travel discounts
Hybrid working
Pension

Fulltime

Luxury Travel Consultant

Providing bespoke, comprehensive and high end destinations management services f...

Location

United Kingdom , Edinburgh

Salary:

26000.00 - 29000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience of working within Luxury Tailormade Travel / FIT Services Operations
An understanding of Inbound Tourism working within a DMC
Highly accurate with an excellent attention to detail
Well developed written and verbal communication skills
Professional fluency in both English
Ability to make decisions and to work on own initiative and in a team

Job Responsibility

Delivering itinerary planning for MICE Groups, Team Building experiences, Incentive trips and special interest tours
All new Enquiries to be qualified and followed-up by using the phone whenever possible
Follow correct quoting procedure and which hotels to be promoting
Produce regular special offers to be sent to existing, potential customers for which you have responsibility for developing

Fulltime

Principal Professional Services Consultant

As a Principal Professional Services Consultant you will sit at the nexus betwee...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Experience managing customer engagements and proof of concepts/value
Ability to create and deliver demonstrations to small or large groups
Ability to script in BASH and python, competent using the Linux CLI, and knowledge APIs
Experience with enterprise infrastructure, including cloud deployments and containers
Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
Ability to travel to customer sites as necessary (~25%)

Job Responsibility

Play the part of a consultant, project manager, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience
Build strong, significant, and compassionate relationships to internal and external partners, no matter their level
Demonstrate knowledge of IT monitoring tools and IT Operations, have supported Java applications and can do basic scripting
Run the technical discovery process and are capable of handling questions in security questionnaires
Help customers design integrations to provide a seamless implementation with their current technology stack
Break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive
Support products in both the SaaS world and on-prem
Articulate the business value of our solution and drive the long term goals
Be an extraordinary partner – to the account/product team and to your customers
Be excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Gds flights consultant

Our client is an award-winning flight consolidator who work exclusively with tra...

Location

United Kingdom

Salary:

28000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous travel industry experience in booking flights
Knowledge of a major GDS
Excellent knowledge of flights and fares
Experience booking flights in a travel agency, tour operator, or similar environment
Strong knowledge of GDS systems - Travelport or Amadeus
Excellent knowledge of net fares, seat only, ITX and published fares
Experience in exchanges, refunds, schedule changes, manual fare builds etc
Excellent organisational skills and attention to detail
Strong interpersonal and communication skills
A customer-first mindset with a proactive, solution-oriented attitude

Job Responsibility

Book and manage flight reservations for clients
Coordinate group air blocks as well as individual bookings, depending on customer needs
Managinge flight cancellations and schedule changes, ensuring timely rebooking and clear communication to all clients

What we offer

Commission OTE £40,000
Hybrid working or fully remote working within the UK
22 days holiday a year plus bank holidays
Pension scheme
Monday to Friday, 9am to 6pm, Saturdays on a rota basis 10-4 with a day off in lieu
No Sundays or Bank Holidays

Fulltime

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Dallas, Fort Worth

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Consulting Director, Cloud Security, Proactive Services

The Consulting Director will help drive Proactive Consulting Services across the...

Location

United States , Santa Clara

Salary:

183000.00 - 252000.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

4+ years of experience performing cloud security advisement and risk assessments based upon industry-accepted standards
6+ years of professional services and consulting experience and 3+ years of Director (or and equivalent Senior Manager) experience leading consulting delivery teams is highly preferred
Experience managing a diverse team of business and technical consultants
Cloud Security-related certifications preferred
Hands-on experience with a cloud hosting provider (AWS, Azure, GCP, etc.)
Deep experience within the cloud native application protection platform (CNAPP) technology or advisory/consulting space
Strong fluency in the application of Virtual Machines, SaaS, IaaS, PaaS, FaaS and other public cloud technical infrastructure concepts
Possess a deep technical knowledge in Cloud Platforms and the dependencies around such an environment (WAF, SSO, Cloud Threats, API Security, Cloud Security Posture Management)
Former experience with cloud migrations (cloud to cloud, or on-prem to cloud)
Knowledge of the technical nuances related to SD-WAN and SASE solutions and their application to Cloud Environment access solutions

Job Responsibility

Serve as a key contributor to the development, maturation, and innovation of Unit 42’s cloud security consulting services
Lead and deliver complex cloud security assessments covering architecture, configuration, identity, monitoring, and threat detection across AWS, Azure, GCP, and hybrid/multi-cloud environments
Evaluate cloud network architectures, including perimeter protections, VPC/VNet segmentation, API gateways, ingress/egress controls, and cloud-native security services
Analyze cloud logging, telemetry, and monitoring coverage
identify gaps in detection and alerting
and provide actionable recommendations to improve visibility, SIEM/XDR integration, and threat-hunting effectiveness
Assess cloud identity and access management (IAM) design, including federation, least privilege models, role delegation, conditional access, privilege escalation paths, and MFA enforcement across cloud providers
Utilize cloud-native CLIs, SDKs, and APIs to perform deep technical validation of configurations, controls, and security posture
Assess multi-cloud and hybrid-cloud deployments by reviewing interoperability, dependencies, and security impacts between cloud services and on-prem infrastructure
Develop strategic cloud security roadmaps that align technical recommendations with a client’s broader business objectives, resource constraints, and long-term security transformation initiatives

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities
may include restricted stock units and a bonus

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Atlanta, Georgia; Charlotte, North Carolina

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Consulting Director, DFIR, Reactive Services

Consulting Director, Reactive Services is a senior-level consulting position. Th...

Location

United States , New York

Salary:

183000.00 - 252000.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

Industry-recognized inspiring leader with media and public speaking experience
Deeply embedded in information security community
Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques)
Maintain hyper-current knowledge of extant vulnerabilities and threat landscape
Experience using forensics tools such as EnCase, FTK, SleuthKit, Volatility, etc.
Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac)
Knowledge of common malware persistence mechanisms
Experience identifying and triaging malware
Experience leading technical breach response teams in fast-paced environment
10 years of hands-on consulting experience in digital forensics, and incident response

Job Responsibility

Provide expert-level guidance on all areas of cybersecurity and data breach response to Unit 42 clients across a wide array of industries, geographies, and organizational structures
Be the client’s advocate for cybersecurity
Provide strategic and technical leadership in cybersecurity

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
Mental and financial health resources
Personalized learning opportunities
Restricted stock units
Bonus

Travel Operations and Customer Services Consultant

Antella Travel Recruitment

Location:
United Kingdom , Central London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 08, 2026

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Location:United Kingdom , Central London

Category:Hospitality and Tourism

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Job Description:

Job Responsibility:

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Job Posted:January 08, 2026

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