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Travel Manager

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Flight Centre Brand

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Location:
United States of America , Chicago

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

50000.00 - 95000.00 USD / Year ▼
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Job Description:

Corporate Traveler is currently looking for a bright and ambitious Travel Manager to join our growing team! The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Account Executive. A successful Travel Manager will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations.

Job Responsibility:

  • Understanding and anticipating client needs and travel preferences
  • Responding quickly and proactively to client requests
  • Resolving client complaints
  • Ensuring accurate and timely presentation of clients’ travel documentation
  • Actively contributing at meetings with Team Leaders and AEs to keep them abreast of client accounts and any information which is likely to impact on Corporate Traveler
  • Sharing information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
  • Contributing to the development and maintenance of office systems and processes associated with accounts
  • Ensuring that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

Requirements:

  • A minimum of 1 year of GDS experience
  • Strong sales background including experience working toward goals and/or on commission
  • Professional & service-oriented mentality
  • Positive attitude and a will to succeed
  • Ability to work independently as well as part of a team
  • Impeccable business acumen
  • High attention to detail
What we offer:
  • Paid Time Off: up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Health benefits including medical, dental, vision, gender affirming care, and fertility care
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401k program with partial match
  • Tuition Reimbursement Program
  • Employee Share Plan
  • Global career opportunities
  • Diversity Day
  • Employee Resource Groups
  • DEI education initiatives
  • 1 paid Volunteer Day per calendar year

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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