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At Flight Centre Business Travel (FCBT), we do corporate travel differently. As a dedicated SME-focused brand under the Flight Centre Travel Group umbrella, we put people at the heart of everything we do - meaning you'll enjoy the close-knit, relationship-driven feel of working directly with business owners and decision makers, backed by the resources and reputation of Australia's most iconic travel brand. It truly is the best of both worlds.
Job Responsibility
Managing and growing a dedicated portfolio of SME clients, acting as their trusted travel expert and primary point of contact
Building genuine, multi-level relationships with key stakeholders within your client portfolio
Overseeing your clients' end-to-end travel programs including air, hotel, car hire and ground transportation via Sabre GDS
Driving retention, growth and profitability across your portfolio through exceptional service and proactive account management
Handling complex fares, itineraries and ticket exchanges with accuracy and efficiency
Collaborating with your team to deliver a consistently outstanding experience for every client
Requirements
2+ years experience as a Travel Consultant or Travel Manager
High level of GDS proficiency, preferably Sabre
A natural relationship-builder with strong communication and listening skills
Strong attention to detail and a customer-focused mindset
Proven ability to work effectively within a team environment
Sharp business acumen with a drive for sales and service excellence
What we offer
1st Year OTE $85,000 (comprising base just over $55,000 + uncapped monthly incentives) + super, great year on year growth
Training wage guarantee of $75,000pa + super for your first 6 months
inclusive company with a team culture like no other
Equal Opportunity Employer
Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development
Exclusive Staff Discounts via employee-only portal with 350+ retailers
Travel Discounts including family and friends
Career opportunities in a network of brands and businesses globally
Corporate Health Discounts with BUPA
Mental Health Support and Employee Assistance Program
Regular awards nights, social team-building and industry events
Corporate Social Responsibility program
sustainability initiatives
reconciliation action plan including cultural leave