Travel Industry Sales Coordinator

• Assist the Travel Industry Sales Managers and PR Social Media team with site visit forms and site visit meet and greets, including coordinating room and restaurant reservations, amenities and transportation services
• Prepare accurate written correspondence including handwritten notecards on behalf of Travel Agents, reports and detailed emails to Travel Industry clients
• Assist with monthly Communications Recap for the PR Social Media team
• Assist the Travel Industry Sales Managers and PR Social Media team with detailed site inspections of the Resort for any clients that are visiting during a time when the Sales & Marketing team is not on property
• When Travel Industry Sales Managers and PR Social Media team are traveling for work or taking PTO, assist with getting back to clients via email or by phone and sending proposals for requested Resort stays
• Maintain accounts in Golden and assist the Travel Industry Sales Managers with entering their contacts into these accounts
• In the absence of the Travel Industry Sales Managers and PR Social Media team, assist clients and seek out solutions to requests in a friendly, caring and helpful manner
• General PR Sales & Marketing team support including, but not limited to, copy editing collateral across all departments in English and Spanish and occasional assistance with photo/video shoots

• Fluency in Spanish and English
• College education preferred
• Previous experience in Hospitality or Marketing
• A minimum of two (2) years working in Conference Services, Reservations or Front Desk
• One + years’ experience working within a luxury hotel or similar environment is considered an asset
• Excellent interpersonal skills and communication skills
• Cross-cultural sensitivity and customer service orientation
• Guest centricity and understanding of the importance of guest preferences

One + years’ experience working within a luxury hotel or similar environment

• Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Shuttle service from San Lucas and San Jose del Cabo to the resort
• Complimentary Dry Cleaning for Employee Uniforms
• In-house training workshops for line and management employees
• Employee Service Awards as well as Employee of the Month & Employee of the Year Awards