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This is a newly created pivotal role within the business with the focus on designing and delivering high-quality global product training across the company, supporting the product team, the trade sales teas, travel partners, consumer events and training tour leaders.
Job Responsibility:
Developing training content for multiple audiences and delivery formats, including internal training sessions, trade-facing presentations, BDM toolkits, online modules and presentation material for consumer events and shows
Create clear training guides, reference materials and onboarding resources
Support internal understanding of new product launches, enhancements and key destination updates
Create and deliver engaging product training for travel agents across retail and wholesale networks
Develop and maintain a global product training framework aligned to the product strategy and brand positioning
Act as the central owner of product training standards, content and methodology
Requirements:
Proven experience in training and development ideally within travel, tourism or complex product environments
Strong ability to translate detailed product information into engaging, practical and easy-to-understand training
Experience designing training for multiple audiences and delivery formats
Highly organised with strong attention to detail
Able to work autonomously within a global, cross-functional environment
Nice to have:
Travel experience
What we offer:
Bonuses
Hybrid Working
Education trips
Pension scheme
Travel discounts
24 days of annual leave (including day off for your birthday), increasing by one day each year up to 25 days, in addition to public holidays and educational leave