Travel Fraud Handler

A new and exciting opportunity has opened to join our Travel Claims Department and make a real difference in a key area of the claims process. We are recruiting for a Fraud Handler to help investigate and identify fraudulent claims. You will be coming in at an exciting time for the Travel Claims operation as we are in a period of rapid growth. Your role will be responsible for the in-depth investigation of claims to help identify fraudulent customers. The role will require to use both tried and tested techniques, such as conversation management and tools to root out potential fraudsters. In addition to training that will be provided you should have an inquisitive mind and be able to work under your own initiative as well as being comfortable dealing with sometimes challenging calls as part of the process of investigations.