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Travel Consultant

caledonian.com Logo

Caledonian Leisure

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Location:
United Kingdom , Sunderland

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join one of the North East’s most successful travel agencies and be part of an exciting future with Tates Travel. Tates Travel, Sunderland’s leading independent travel agency, is looking for an enthusiastic and customer-focused Travel Sales Consultant to join our award-winning team. Proud winners of Jet2CityBreaks UK Agent of the Year for two consecutive years, Tates Travel is now part of the Caledonian Leisure Group, combining local expertise with the strength and stability of one of the UK’s leading holiday and short-break providers. Based in our newly refurbished Park Lane travel centre, this is a fantastic opportunity to join a successful, growing business with excellent career progression and flexible working options.

Job Responsibility:

  • Delivering outstanding customer service at every stage of the customer journey
  • Selling a wide range of holidays and travel products face-to-face, over the phone and via social media
  • Building and maintaining strong, long-term customer relationships
  • Achieving daily, weekly and monthly sales targets as part of a high-performing team
  • Using your destination knowledge and product expertise to create tailored holiday experiences
  • Promoting offers, generating leads and increasing engagement through social media
  • Managing bookings from initial enquiry through to customers’ return home

Requirements:

  • A genuine passion for travel and exceptional customer service
  • At least 1 year’s experience as a Travel Consultant
  • Strong sales skills with excellent communication ability
  • A positive, motivated and proactive team player
  • Confidence using social media to promote offers and drive engagement
  • Extensive destination knowledge and the ability to create and sell bespoke holidays
What we offer:
  • Competitive salary with attractive bonus potential
  • 30 days annual leave, including bank holidays
  • Birthday day off
  • Discounted holidays
  • Clear career progression opportunities
  • Company pension scheme
  • Flexible working options to support a healthy work–life balance

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 18, 2026

Work Type:
On-site work
Job Link Share:

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