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Join one of the North East’s most successful travel agencies and be part of an exciting future with Tates Travel. Tates Travel, Sunderland’s leading independent travel agency, is looking for an enthusiastic and customer-focused Travel Sales Consultant to join our award-winning team. Proud winners of Jet2CityBreaks UK Agent of the Year for two consecutive years, Tates Travel is now part of the Caledonian Leisure Group, combining local expertise with the strength and stability of one of the UK’s leading holiday and short-break providers. Based in our newly refurbished Park Lane travel centre, this is a fantastic opportunity to join a successful, growing business with excellent career progression and flexible working options.
Job Responsibility:
Delivering outstanding customer service at every stage of the customer journey
Selling a wide range of holidays and travel products face-to-face, over the phone and via social media
Building and maintaining strong, long-term customer relationships
Achieving daily, weekly and monthly sales targets as part of a high-performing team
Using your destination knowledge and product expertise to create tailored holiday experiences
Promoting offers, generating leads and increasing engagement through social media
Managing bookings from initial enquiry through to customers’ return home
Requirements:
A genuine passion for travel and exceptional customer service
At least 1 year’s experience as a Travel Consultant
Strong sales skills with excellent communication ability
A positive, motivated and proactive team player
Confidence using social media to promote offers and drive engagement
Extensive destination knowledge and the ability to create and sell bespoke holidays
What we offer:
Competitive salary with attractive bonus potential
30 days annual leave, including bank holidays
Birthday day off
Discounted holidays
Clear career progression opportunities
Company pension scheme
Flexible working options to support a healthy work–life balance