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Calling All Experienced Retail or Corporate Travel Consultants! We're looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights. At FCM, we provide highly individualized travel services for busy travellers. We are one of the world's leading corporate travel and expense management consultancies.
Job Responsibility
Working with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS
Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations
Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity
Communication and relationship management with internal and external stakeholders
Work as a team member and assist other agents as needed in completing all functions related to servicing the client
Deliver on travel and requests within designated SLAs
Requirements
A high level of attention to detail
2+ years experience as a Travel Consultant or Travel Manager
High level of GDS proficiency, with a preference for Sabre
Excellent communication, listening and presentation skills
Demonstrated ability to work within a multidisciplinary team
Ability to develop and grow strong relationships
Great business acumen
Minimum of 2 years corporate or leisure travel consulting experience
Nice to have
High level of GDS proficiency, with a preference for Sabre
What we offer
Company culture: employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Equal Opportunity Employer
Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave