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Travel Consultant - Operations

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Flight Centre Brand

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Location:
India , Mumbai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.

Job Responsibility:

  • Design and customize comprehensive travel itineraries based on client preferences, budgets, and requirements
  • Provide expert advice on Air tickets, accommodations, transportation, visas and travel requirements
  • Build and maintain strong client relationships through exceptional service and regular follow-up
  • Stay current on travel trends, destinations, supplier offerings, and industry developments
  • Research and recommend appropriate travel options, including flights, hotels, cruises, tours, and ancillary services
  • Process bookings, prepare travel documentation, and ensure all details are accurately recorded
  • Handle complex itineraries, special requests, and VIP client arrangements
  • Resolve travel-related issues and provide assistance to clients before, during, and after travel
  • Meet or exceed sales targets and performance metrics

Requirements:

  • Minimum 3-5 years of experience in travel consulting or related roles
  • Demonstrated sales ability and track record of meeting/exceeding targets
  • Proficiency with GDS systems (Sabre, Amadeus, Galileo, or similar)
  • Strong knowledge of geography, international destinations, and travel products
  • Excellent customer service and interpersonal skills
  • Problem-solving skills and ability to handle complex itineraries, visas, accommodation and transportation bookings
  • Professional communication skills, both written and verbal
What we offer:
  • Competitive market salary
  • Relevant training courses and tools
  • Endless career advancement and job opportunities all over the world
  • Market Aligned remuneration structure
  • Fun and Energetic culture
  • Paid annual leave
  • Comprehensive medical coverage
  • Accidental insurance
  • Term insurance
  • Paternity Leave
  • Travel perks
  • Reward & Recognition
  • Global Gathering

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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