Travel consultant - Japan specialist

• Turn incoming enquiries into bookings by creating exceptional travel experiences and delivering outstanding customer service
• Work closely with clients to design custom travel proposals
• Manage client bookings
• Ensure client satisfaction from initial contact through their return
• Speak with clients via phone, video call, email, and in-person to understand their travel needs
• Create high-quality, personalised itineraries for direct and trade clients
• Meet individual and team sales targets by converting inquiries into bookings
• Ensure travel documents are accurate and professionally presented
• Participate in familiarization trips to improve destination knowledge

• Significant period of time either working, living or travelling throughout Japan
• Passion about Japan
• Ideally some sales experience
• Travel industry sales experience would be a major advantage
• Customer service and/or sales experience is essential
• Strong organisational and multitasking skills
• Excellent communication skills across various platforms
• Creative problem-solving skills
• Proactive approach to personal development

Travel industry sales experience

• 25 days annual leave, increasing annually
• Statutory holidays
• Birthday leave
• Enhanced parental leave
• Employee assistance program
• Pension contributions
• Discounted travel
• Experience trips to the places you will be selling
• Uncapped commission with On Target Earnings (OTE) of £5,000 in year one rising to £16,000 per annum from year three