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Travel Assessment Officer

United Kingdom, Aylesbury 35089.00 - 36502.00 GBP / Year · Job Posted April 10, 2026

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Job Description

We’re recruiting a Travel Assessment Officer to join our Client Transport Team. You’ll work collaboratively with internal and external stakeholders to assess both Social Care and SEN clients and deliver timely, appropriate transport provision, working closely with Children’s Services, Adult Social Care, schools, families and other professionals. In this role, you’ll help ensure the safety and wellbeing of children and young people with SEND and vulnerable adults by assessing complex needs on transport and applying Council transport policy and government guidance. You’ll also support Transport Officers, as required, with the assessment of children with less complex needs.

Job Responsibility

  • Assess both Social Care and SEN clients
  • Deliver timely, appropriate transport provision
  • Work closely with Children’s Services, Adult Social Care, schools, families and other professionals
  • Ensure the safety and wellbeing of children and young people with SEND and vulnerable adults by assessing complex needs on transport
  • Apply Council transport policy and government guidance
  • Support Transport Officers with the assessment of children with less complex needs
  • Produce robust Travel Assessments for children and young people aged 0–25 with Education, Health and Care Plans (EHCPs) and Adult Social Care clients
  • Ensure clients with specialist needs and disabilities are accurately assessed so the right provision and safety measures are put in place
  • Undertake visits as required

Requirements

  • Experienced professional with knowledge of home-to-school transport services
  • Understanding of transport coordination and its legislative responsibilities
  • Skilled in working with children and adults with Special Educational Needs and disabilities (SEND)
  • Proven experience supporting vulnerable individuals and ensuring their safety, dignity, and wellbeing
  • Excellent communication and relationship-building skills with parents, carers, transport providers, and wider stakeholders
  • Calm and approachable manner
  • Confident in delivering clear, accurate information to the public in a customer‑facing setting
  • Highly organised and detail‑focused
  • Strong track record of managing busy workloads and meeting tight deadlines
  • Competent with digital systems including Excel, Word, and online platforms
  • Full driving licence and access to a vehicle

What we offer

  • Fair and inclusive culture
  • Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • A unified voice through our Employee Representative Group
  • Ongoing support, and the opportunity to develop and progress in your career
  • Opportunities to take part in fun activities such as fundraising and social events
  • Discounts on various Cafés, restaurants, shops
  • Auto enrolment onto our generous Pension Scheme
  • Opportunity to gain membership to Costco
  • Discounted gym memberships
  • Travel discounts with Arriva

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