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Travel Advisor

https://www.tui.com Logo

TUI

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Location:
United Kingdom, Burton On Trent

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Category:
-

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Contract Type:
Employment contract

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Salary:

8.05 GBP / Hour

Job Description:

As an Apprentice Travel Advisor in TUI's Burton On Trent store, you'll develop as a destination expert while recommending and selling holidays, cruises, UK breaks, and more. You'll create unforgettable holiday experiences for customers while completing a two-year apprenticeship scheme to achieve a Level 3 Travel Consultant qualification. Responsibilities involve engaging with customers, resolving complaints, and adapting to new technologies and practices.

Job Responsibility:

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Drive to achieve will lead you to exceed your sales and objectives (Smashing your Targets)
  • Embrace change and rise to the challenges of a customer engaged role face to face and virtually
  • Investigate and resolve questions or complaints with the help of colleague network
  • Receive training on a variety of systems to enhance your knowledge, skills and behaviours
  • Complete practical and written assignments via the online learning platform and support from a dedicated learning coach
  • Achieve a Level 3 Travel Consultant qualification

Requirements:

  • Good knowledge of excellent customer service and a genuine passion to work within tourism
  • Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
  • Self-motivated and willing to act on feedback, remaining positive when faced with challenges
  • Willing to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and able to communicate effectively
  • Grade 9 – 4 GCSE or equivalent in both English and Maths
  • Able to work a varied shift pattern each week in-line with shop opening and closing times
What we offer:
  • Starting salary at £8.05 per hour
  • Commission scheme for exceeding targets
  • Holiday benefits, discounts, and special offers
  • Ability to purchase additional TUI time off
  • Health and Wellbeing support across Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance

Additional Information:

Job Posted:
April 26, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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