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As an Apprentice Travel Advisor in TUI's Burton On Trent store, you'll develop as a destination expert while recommending and selling holidays, cruises, UK breaks, and more. You'll create unforgettable holiday experiences for customers while completing a two-year apprenticeship scheme to achieve a Level 3 Travel Consultant qualification. Responsibilities involve engaging with customers, resolving complaints, and adapting to new technologies and practices.
Job Responsibility:
Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Drive to achieve will lead you to exceed your sales and objectives (Smashing your Targets)
Embrace change and rise to the challenges of a customer engaged role face to face and virtually
Investigate and resolve questions or complaints with the help of colleague network
Receive training on a variety of systems to enhance your knowledge, skills and behaviours
Complete practical and written assignments via the online learning platform and support from a dedicated learning coach
Achieve a Level 3 Travel Consultant qualification
Requirements:
Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times
What we offer:
Starting salary at £8.05 per hour
Commission scheme for exceeding targets
Holiday benefits, discounts, and special offers
Ability to purchase additional TUI time off
Health and Wellbeing support across Financial, Health, Social, Community and Career
Investment in your development and career progression
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