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This is an Operations position responsible for managing the activities associated with Delivery. Responsibilities include but are not limited to, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.
Job Responsibility:
Manage the daily work and safety of Delivery supervisors, routing personnel and other associates
Ensure management staff is effectively managing day to day delivery activities
Ensure Delivery Associate compliance with local, state and federal regulatory agencies
Manage labor hours, travel, fuel and consumable supplies within budget
Prepare work schedules including extra work days and shifts as needed
Manage the proper selection, purchase and utilization of Company assets in support of the Delivery department
Monitor effectiveness of daily routing activities to ensure all established key performance indicators (KPI) and Sales/customer satisfaction goals are met
Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes
Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities
Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues
Ensure the use and updating of productivity and routing software systems
Maintain associate relations through regular department or pre-shift meetings
Interpret trains and consistently enforce Company policies and procedures
Coordinate efforts with Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations
Perform the duties of associates supervised and other related duties as needed
Requirements:
High school diploma or general education degree (GED)
one to three years related experience and/or training
or equivalent combination of education and related experience
Two or Four year college degree in Business Management, Supply Chain Management or similar major preferred
Valid Class A Commercial Driver License meeting Company standards preferred
Complete a Sysco approved defensive driving program
HazMat and Doubles Certification preferred
Ability to read, comprehends, write and speak English
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs
Must have excellent computer skills
Working knowledge of Federal Motor Carrier Safety Regulations
Ability to successfully engage and lead individual and team discussions and meetings
Ability to apply all relevant policies in a consistent, timely and objective manner
Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner
Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations
Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues
Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner
Nice to have:
Two or Four year college degree in Business Management, Supply Chain Management or similar major
Valid Class A Commercial Driver License meeting Company standards