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Transportation Field Supervisor

United States, North Charleston 26.00 - 28.00 USD / Hour · Job Posted February 21, 2026
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Job Description

This is a customer-facing role responsible for providing wayfinding assistance and general transportation information while overseeing interior campus lot operations, including crowd control and efficient traffic flow for a large-scale corporate shuttle system transporting 20,000 Boeing employees daily. Working primarily outdoors (~70% of time), the supervisor ensures smooth operations across a 24/7 transportation network while collaborating with Transportation Customer Service Leads, vendors, and suppliers. The position requires flexibility to cover various shifts and escalate incidents to transportation leadership as needed.

Job Responsibility

  • Working with transportation leadership to maintain optimal service levels in the field
  • Managing crowd control and traffic flow in interior campus parking lots during peak shuttle operations
  • Interfacing directly with Boeing employees, clients, and customers to ensure positive transportation experiences
  • Coordinating with vendors and suppliers to maintain operational efficiency
  • Escalating incidents, safety concerns, and operational issues to transportation leadership
  • Working collaboratively with Transportation Customer Service Leads on each shift
  • Conducting field inspections and maintaining service quality standards
  • Adapting to changing operational needs across different shift requirements

Requirements

  • 2+ years of supervisory experience in customer service or operations
  • Ability to work outdoors in various weather conditions for extended periods
  • Strong communication skills for interacting with diverse stakeholders including employees, clients, and vendors
  • Demonstrated ability to manage crowd control and traffic flow operations
  • Flexibility to work across multiple shifts and cover operational needs
  • Experience with incident management and escalation procedures
  • Ability to work effectively in a fast-paced, high-volume environment

Nice to have

  • Experience in transportation, logistics, or facility operations
  • Background in crowd management or traffic control
  • Familiarity with large corporate campus environments
  • Proven track record of vendor and supplier coordination

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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