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The Transportation Coordinator II is responsible for responding to inbound calls and requests for service needs by allocating accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibility:
Performs and coordinates a variety of duties related to dispatch and scheduling
Responsible for receiving calls for service
prioritizes and coordinates the service requests
Works closely with management and the dispatch team to communicate needs and ensure timely guest service
Maintains records and documentation of service requests on appropriate software
Provides customer service and maintains a friendly demeanor toward customers, guests, clients, and co-workers
Requirements:
Previous experience in transportation dispatch or related field preferred
Must have a solid understanding of common software applications
Demonstrates strong organizational skills, accuracy, and attentional to detail
Excellent social and communication skills, both written and verbal
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing
This role may also require uniforms and/or usage of Personal Protective equipment (PPE)