Transport Shift Manager

• Manage own and plan adjacent shifts so that budgets are met or exceeded
• Establish clear & documented handovers from your shift. Clearly understand issues and achievements from your shift, with productivity/accuracy/issues documented
• To consistently deliver an accuracy level for all customers by managing the credit process
• Ensure that staff are trained and competent to carry out tasks assigned to them and manage under performance
• Ensure our drivers are ambassadors for the company, and are suitably attired and presentable to both customers and the public
• Ensure all assessments / appraisals are carried out on all staff on a six monthly basis
• Deputise for the Senior Transport Shift Manager or Transport Operations Manager when requested
• Plan, manage and control labour usage to achieve budget productivity levels and financial spend
• Manage the departmental holiday calendar, process all holiday requests and ensure departmental cover at all times
• Shift preparation planning for future shifts, with reference to forecast/actual volumes, holidays and any long term absence
• Carry out any reasonable request as directed by Transport Operations Manager or the General Manager
• Evaluate actual journey duration versus plan, and implement improvement
• Meet and greet shift
• Support the Senior TSM in the preparation and maintenance of weekly financial figures

• Experience of scheduling systems (Paragon)
• AS400/ JD EDWARDS
• Aware of all current and pending industry legislation and developments
• CPC preferred but not essential
• Good level of computer literacy including Microsoft Office

CPC preferred but not essential