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Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do. As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.
Job Responsibility:
Debrief drivers and inspect returning vehicles for compliance and safety
Report defects, damages, or safety concerns promptly
Communicate effectively with drivers regarding daily routes and operational issues
Assist with loading and unloading vehicles as needed
Manage returns documentation and perform related administrative tasks
Update depot performance statistics and contribute to daily reporting
Requirements:
An understanding of transport legislation and logistics operations is desirable
Ability to respond quickly and effectively to operational challenges
Strong communication skills (Verbal and Written)
Competent use of Microsoft, particularly Excel
Confident in addressing vehicle-related concerns with drivers in a constructive manner
What we offer:
24 days holiday
Healthcare Cashback Scheme
Exclusive Staff Discount
5% contribution pension scheme
Enhanced Maternity, Paternity and Adoption Packages
Make a difference day (x2 fully paid charity days a year)
Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder
Favorable shift patterns to allow an excellent work life balance