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Transport Returns Operative

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AO

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Location:
United Kingdom , Crawley

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Category:

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Contract Type:
Employment contract

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Salary:

27209.00 GBP / Year

Job Description:

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do. As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

Job Responsibility:

  • Debrief drivers and inspect returning vehicles for compliance and safety
  • Report defects, damages, or safety concerns promptly
  • Communicate effectively with drivers regarding daily routes and operational issues
  • Assist with loading and unloading vehicles as needed
  • Manage returns documentation and perform related administrative tasks
  • Update depot performance statistics and contribute to daily reporting

Requirements:

  • An understanding of transport legislation and logistics operations is desirable
  • Ability to respond quickly and effectively to operational challenges
  • Strong communication skills (Verbal and Written)
  • Competent use of Microsoft, particularly Excel
  • Confident in addressing vehicle-related concerns with drivers in a constructive manner
What we offer:
  • 24 days holiday
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • 5% contribution pension scheme
  • Enhanced Maternity, Paternity and Adoption Packages
  • Make a difference day (x2 fully paid charity days a year)
  • Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder
  • Favorable shift patterns to allow an excellent work life balance
  • Great internal development opportunities
  • Employee discount
  • BUPA health care plan
  • Pension scheme

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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