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Transport Returns Operative

United Kingdom, Crawley 27209.00 GBP / Year · Job Posted January 07, 2026
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Job Description

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do. As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.

Job Responsibility

  • Debrief drivers and inspect returning vehicles for compliance and safety
  • Report defects, damages, or safety concerns promptly
  • Communicate effectively with drivers regarding daily routes and operational issues
  • Assist with loading and unloading vehicles as needed
  • Manage returns documentation and perform related administrative tasks
  • Update depot performance statistics and contribute to daily reporting

Requirements

  • An understanding of transport legislation and logistics operations is desirable
  • Ability to respond quickly and effectively to operational challenges
  • Strong communication skills (Verbal and Written)
  • Competent use of Microsoft, particularly Excel
  • Confident in addressing vehicle-related concerns with drivers in a constructive manner

What we offer

  • 24 days holiday
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • 5% contribution pension scheme
  • Enhanced Maternity, Paternity and Adoption Packages
  • Make a difference day (x2 fully paid charity days a year)
  • Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder
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