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The role of the Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements.
Job Responsibility:
Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment
Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads
Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability
Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels
Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements
Communicate effectively with all customers and work with them to understand and resource their schedules
Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers’ needs and expectations
Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence
Identify, communicate, and drive any continuous improvements to continually develop the operation of the business
Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment
Requirements:
Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
Working knowledge of transport operation systems
Geographical knowledge
Health and Safety regulations
Relevant transport and planning experience
Analysing and solving logistic problems
Transport operation systems
Ability to demonstrate, understanding and apply our Company values: Safe, Talented, Attentive, Reliable
What we offer:
Life assurance
Pension
Exceptional Fleet
Opportunity for training and development (CPC training)
Full Uniform and PPE
Onsite Parking
Cycle to work scheme
Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)