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Transport Planner

United Kingdom, Treforest Employment contract · Job Posted January 05, 2026
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Job Description

We are seeking a detail orientated and highly organised Transport Planner to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods whilst guiding the Distribution Coordinators to enable effective and optimal plan delivery, coaching them to provide customers with an excellent experience from the moment they place an order to the delivery of the product and beyond.

Job Responsibility

  • Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity and vehicle availability and service levels daily
  • Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery
  • Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations
  • In response to changes to the plan (caused by customer circumstance, production availability etc), respond to changes by communicating changes proactively and look across the area/region to identify opportunities to minimise impact on customer
  • Facilitate and guide Distribution Coordinators to respond to changes in the plan caused by customer circumstance, production availability etc, minimising impact across the area
  • Ensure compliance with transport legislation, including driver hours, weight limits, and health & safety regulations
  • Support the development of Distribution Coordinators and implementation of distribution KPIs and continuous improvement initiatives
  • Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product
  • Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team
  • Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives

Requirements

  • Previous experience in distribution planning, transport coordination, or logistics operations
  • Knowledge of logistics, transport regulations, and planning best practices
  • Strong IT skills, especially in Microsoft Excel, Word, and Outlook
  • Understanding of routing, vehicle capacities, and cost-efficient load planning
  • GCSEs or equivalent (minimum)
  • Excellent organisational and time-management skills
  • Strong attention to detail and problem-solving ability
  • Effective communication and interpersonal skills
  • Ability to work under pressure and adapt to last-minute changes
  • Customer-focused approach with a commitment to service excellence
  • Team player with the ability to work independently when needed
  • Analytical thinker with an understanding of cost and service trade-offs

Nice to have

  • Further education in logistics/supply chain is desirable
  • Familiarity with transport regulations and health & safety requirements

What we offer

  • A tailored, competitive salary
  • Company Pension Scheme
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme participation
  • Company Life Assurance Scheme
  • Access to our Employee Assistance Programme for health and wellbeing support
  • Discounts on a wide range of products through our employee benefits platform
  • Broad learning opportunities and career progression pathways

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