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In this position, you will be responsible for planning and coordinating daily transportation of customer orders, ensuring timely and accurate delivery. You will work closely with service providers and Customer Service to resolve any shipment issues, supervise transport execution, and follow up on all transportation activities using Henkel tools. Additionally, you will manage corrections for additional or freight costs in SAP and the transport management system.
Job Responsibility:
Performs daily transportation planning for customer orders
Sends daily transportation plans to service providers
Coordinates with service providers in case any changes occur related to transport plans and shipments
Solves problems related to shipments
Supervises transport execution activities
Follows up on transportation activities using applicable Henkel tools
Communicates with customer service to improve customer satisfaction by delivering on time and in full scope
Makes corrections for additional costs or freight costs in SAP and the transport management system
Requirements:
Bachelor’s degree in a related field
0-2 years of experience in a related field
Strong knowledge of SAP
Proficiency in MS Office applications, with advanced Excel skills
Fluency in English, with the ability to communicate effectively across all levels of the organization
Strong team player with excellent problem-solving, decision-making, communication, and analytical skills
What we offer:
Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares