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Transport Operator

United Kingdom, Leeds 30080.42 GBP / Year · Job Posted April 12, 2026
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Job Description

This is an excellent opportunity for a highly organised warehouse and transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you’ll play a key part in a busy logistics operation, playing a central role in delivering on clients’ expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path.

Job Responsibility

  • Co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations
  • Handle customers’ delivery requests
  • Liaise efficiently with drivers
  • Act as the main point of contact for order processing
  • Build strong client relationships, communicating via telephone and email
  • Escalate issues promptly to line manager
  • Identify and recommend solutions to customer queries or delivery failures
  • Maintain high standards of compliance
  • Support the smooth running of all traffic office contracts as needed

Requirements

  • A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations
  • A good understanding of IT, including Outlook, Excel and PowerPoint
  • Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers
  • The ability to build excellent relationships with customers
  • Good organisational skills and the ability to prioritise
  • Applicants must have the legal right to work in the UK

What we offer

  • Yearly allowance of £1872
  • 25 days' holiday plus bank holidays
  • Option of 5 days’ Volunteering Leave annually
  • Employee Referral Scheme
  • Cycle to Work scheme
  • Critical Illness Cover
  • Health cash plan
  • Free online Fitness Platform (Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition)
  • On-site Mental Health First Aiders
  • Employee benefits (free eye test, up to 25% off gym membership, high street vouchers)
  • Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
  • Tailored development and career opportunities

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