Transport Operator – Morning Shift

• Executing daily delivery and collection routes, ensuring efficient vehicle utilisation, minimising empty running, and achieving service windows
• Optimising route planning using cost-to-serve principles, balancing service performance with fuel efficiency, mileage reduction, and labour productivity
• Monitoring live fleet operations, making real-time planning adjustments to mitigate delays, maximise productivity, and protect service levels
• Ensuring full compliance with Drivers’ Hours and Working Time Directive (WTD) regulations, proactively managing driver availability and legal working limits
• Managing daily pallet network operations, including manifesting, trunk planning, hub departure compliance, and delivery route scheduling across systems such as Pallet Track, Pall-Ex, Palletline, or equivalent VIGO TMS platforms
• Tracking consignments and delivery performance, ensuring accurate status updates and timely exception management within the network and internal systems
• Analysing operational performance data, identifying planning improvements, cost-saving opportunities, and efficiency gains across fleet and subcontractor activity
• Conducting structured driver briefings and debriefings, ensuring operational priorities, route planning, and compliance expectations are clearly communicated
• Liaising with pallet network hubs, customers, subcontractors, and internal departments to resolve operational challenges and maintain KPI performance
• Supporting continuous improvement initiatives by identifying trends, improving load build strategies, and enhancing route planning processes
• Providing clear and structured shift handovers to maintain operational continuity between planning teams

• Previous experience within a transport planning or transport operator role
• Strong knowledge of Drivers’ Hours and Working Time Directive (WTD) regulations
• Experience working within pallet network or groupage distribution operations such as Pallet Track, Pall-Ex, Palletline, or similar hub-and-spoke logistics environments
• Strong planning and analytical skills, with the ability to optimise routes and improve cost-to-serve performance
• Experience using transport management systems VIGO / Contrado (TMS), route planning tools, and Microsoft Office packages, particularly Excel
• Excellent organisational and multitasking abilities within fast-paced operational environments
• Strong communication skills, with confidence managing driver engagement and stakeholder relationships
• A proactive, solutions-focused mindset with strong attention to detail and operational efficiency
• Knowledge of pallet weight and dimensions
• Knowledge of West Midlands posts and bandings

28 days holiday, including bank holidays