Transport Operations Coordinator

• Plan daily computerised drivers’ routes and ensure maximum efficiency
• Support and supervise depot employees, debrief drivers, and ensure collections run smoothly
• Liaise with customers, processing requests from start to finish with professionalism and care
• Help the Depot Operations Manager maintain full compliance with the Company’s Operators Licence, procedures, and Health & Safety standards
• Coordinate with workshops and the fleet team to keep operations running seamlessly
• Keep accurate records of drivers, vehicles, and paperwork to ensure smooth invoicing
• Drive improvements to systems, processes, and operations to make the depot even more effective
• Ensure full compliance with all Company policies and procedures including health and safety and employment
• Any other duties, such as ad hoc projects, as requested by the job holder’s Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder

• Educated to GCSE level (or equivalent) with at least 1 year of administrative experience
• Confident using Microsoft Office and Outlook, with database experience or a willingness to learn
• Strong local knowledge of the depot area
• Able to manage multiple tasks, meet tight deadlines, and adapt in a fast-paced environment
• Team player with a commitment to delivering outstanding customer service
• Skilled at improving and evolving systems and processes in a growing business
• Full, clean driving licence

Experience in transport operations is a plus

• A supportive, inclusive, and fun team culture
• Designed to empower you to work where and how you thrive, balancing productivity with lifestyle
• Opportunities for career growth and development
• Competitive salary and great benefits
• A company that values your voice and ideas