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Are you a seasoned logistics professional ready to take the reins of a dynamic transport operation? We're looking for a proactive Transport Operations Lead to oversee daily delivery activities, drive operational excellence, and inspire a high-performing team. In this pivotal role, you'll be responsible for managing a busy transport hub, ensuring that every delivery runs smoothly, safely, and on time. You'll lead a committed team, optimise resources, and help shape the future of the transport strategy.
Job Responsibility:
Lead and support a team of 21 staff, including 19 drivers and 2 office-based coordinators
Manage a fleet of 21 vehicles, ensuring all are roadworthy, compliant, and efficiently utilised
Oversee around 250 deliveries each day, primarily across London and the South East, with occasional national routes
Champion best practices and work towards achieving FORS Bronze and Silver standards
Monitor operational budgets and ensure cost-effective service delivery
Maintain full compliance with transport legislation and health & safety protocols
Promote a collaborative and motivated team culture through coaching and development
Identify opportunities to streamline delivery routes and reduce fuel usage
Ensure customer satisfaction through accurate, timely deliveries
Support sustainability goals by reducing environmental impact across operations
Respond to and manage incidents, ensuring appropriate follow-up and resolution
Requirements:
Proven experience in a transport leadership role within logistics or a similar field
Strong planning and organisational skills with a keen eye for detail
Solid understanding of transport compliance and safety regulations
Excellent communication skills and a confident, approachable manner
Adaptable and solution-oriented, with a hands-on leadership style
Passion for team development and continuous improvement
What we offer:
25 days annual leave (including 3 days reserved for Christmas) plus bank holidays
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