This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Reporting to the HUB Lead, you will be at the helm of all things related to transport network. In essence, you will provide uninterrupted transport service to our clients. You’ll do this by ensuring that our fleet is available and on-the-go 24/7. You’ll also see to it that backup plans are in place should the need arise.
Job Responsibility:
Being a forerunner of quality transport service
provide uninterrupted transport service to our clients
ensure that our fleet is available and on-the-go 24/7
ensure backup plans are in place
serve as the single point of contact for all transport network-related issues in the client’s site
be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings
ensure regular vendor meetings and connect sessions
be on top of trainings, records and incident reports
ensure complete adherence to the Company’s audit procedures
promote collaboration to achieve our targets
be on top of workload assignment—making sure that responsibilities are delegated to the right team member
carry out regular meetings to update the team on processes, leaves, and back up plans in place
conduct one-on-one catch-up session with each team member to keep them up to speed on their scope of work, conduct, and career development
ensure that progress is constant by sourcing and developing opportunities for the growth of a given account
encourage team members to participate in trainings
make sure that the project meets its financial targets
ensure that monthly accruals are sent on time, and that costs are appropriately calculated and presented to the client
ensure that invoices are processed within the target date
Requirements:
A customer-service orientation at the core
seasoned leader who could easily adapt to a rapidly changing work environment
customer-centric individual with a flair for vendor management and customer service
strong planning and organisational skills
exceptional written and oral communication skills
professional and possessing a positive attitude at all times
What we offer:
Total Rewards Program
competitive pay and benefits package
help you realise your full potential in an entrepreneurial and inclusive work environment