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Transport Load Planner

Australia, Eastern Creek · Job Posted June 30, 2026
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Job Description

Construction is now well underway for our new Sydney Chilled and Fresh Distribution Center (SC&F). Located in Eastern Creek NSW SC&F is the latest distribution centre being added to the Primary Connect Network. The 75,000sqm multi-story facility will transform our chilled and fresh operations in Sydney, ensuring we deliver exceptional freshness, quality and range to our customers. Welcome to Primary Connect. Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact. Our extensive reach opens up boundless opportunities for learning, growth, and professional development.

Job Responsibility

  • Plan and optimise daily transport routes and load configurations for the Sydney Basin and regional routes, balancing efficiency with strict timeline
  • Serve as a primary point of contact for external transport partners (e.g. Toll, RFT, Bonaccord, Lineage), keeping everyone aligned on capacity and daily requirements on routes/load for 235 supermarkets and metro stores
  • Champion Chain of Responsibility and cold chain integrity across every load
  • Use our Transport Management System and telematics (Coretex 360) to plan loads, track compliance, and stay ahead of issues like cold chain or safety alerts
  • Adhere to strict service level agreements to prevent impacts on DCs and stores
  • Problem-solve on the fly — investigate and resolve service, cost, or safety issues as they come up
  • Build strong working relationships with the Transport Supervisor, DC teams and transport carriers to meet our On-Time-Delivery targets

Requirements

  • Exceptional time management skills and be able to work to strict service level agreement to ensure no impact to DCs and stores
  • Transport and logistics or Supply Chain experience in ideally similar fast paced environments
  • Excellent knowledge of the Sydney metropolitan area, suburbs and road networks in the region
  • Excellent communication skills and ability to build strong working relationships with internal stakeholders and external partners
  • Understanding of transport regulations, Chain of Responsibility (CoR) e.g. driver fatigue management, cold chain handling procedures
  • Intermediate computer skills - Google, Excel, Word
  • Flexibility to work on 4 days on / 3 days off rotating roster including weekends

What we offer

  • Competitive remuneration
  • access to a number of employee benefits including bonus and weekend allowances
  • competitive leave policy
  • 24/7 access to the Sonder app

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