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Transport Coordinator

United Kingdom, Middlesbrough Employment contract 25000.00 - 28000.00 GBP / Year · Job Posted January 23, 2026
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Job Description

LV Logistics have an exciting opportunity for a Transport coordinator to join the team! You will join us on a full time, permanent basis and in return will receive a competitive salary. The role includes cover for night trunk despatch shift 9.30am-6pm, this will be required during holiday & sickness periods. The successful candidate will be a member of a small team and report directly to the UPN Manager. This role is a full-time permanent position with a starting salary from £25k subject to experience. Typical hours are 9am to 5pm.

Job Responsibility

  • To assist in the management and smooth running of the network, dealing with the daily issues concerning customers, drivers and depots with a specific emphasis on customer needs and expectations
  • Assisting with Driver compliance, Vehicle servicing compliance & defects
  • Planning, co-ordinating and prioritising incoming orders for collection and delivery to ensure specified timings are met
  • Liaising between drivers, fellow network members, and external customers
  • Effectively dealing with any vehicle/driver scheduling issues
  • Plan available resource for collections and deliveries to maintain customer service expectations
  • Fully brief drivers regarding duties
  • including collection points, delivery points, pallet quantities, weights and any special instructions
  • Liaising, briefing and debriefing warehouse and administration teams
  • Providing daily operational KPI’s
  • Ensuring customer’s delivery needs are met
  • Effectively resolving any customer complaints / service failures

Requirements

  • Positive, enthusiastic, dedicated and able to fit into a busy and productive team
  • Good local geographical knowledge
  • Proficiency in Microsoft 365 - Excel, Word, Outlook, PowerPoint and internal systems
  • Excellent organisational and planning skills, with the ability to work in a pressurised environment
  • Ability to balance conflicting priorities with strong decision making
  • Excellent customer service skills
  • Excellent written and oral communication skills
  • Be articulate and have meticulous attention to detail
  • Possess a strong team working ethic, with influencing and negotiating skills
  • Have the tenacity to succeed and the ability to grow in the role
  • Flexible regarding cover for holiday and sickness cover

What we offer

  • Performance bonuses
  • 25 days annual leave + Bank holidays + your birthday off if it falls on a working day
  • Bike2Work Scheme
  • Electric Car Salary Sacrifice Scheme
  • Healthcare Plan
  • Life assurance cover
  • Wellbeing Package including discounted gym memberships, mental health support, GP anytime service
  • Occupational Sick pay

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