Transport Coordinator

• Inbound calls
• Processing customer requests and data via email or calls
• Respond and take care of customer problems and inquiries
• Act as liaison between customer and sales
• Update requests when necessary and notify all affected parties of changes
• Schedule and coordinate the pickup and delivery of goods to and from ports
• Provide accurate and timely information on shipment status and resolve inquiries or issues

• Based in or around Montreal
• Forwarding/shipping, transportation experience is a must
• Strong interpersonal and communication skills
• Ability to multi-task time sensitive issues
• Ability to work in a fast-paced environment
• Well organized, ability to handle stress & meet tight deadlines
• Knowledge of the Office suite, ease to understand customer oriented softwares
• Sales Force /CRM an asset
• Bilingual (French & English) is required to communicate clients within Quebec and worldwide

Sales Force /CRM an asset

• Competitive salary ranging between 24$/hr and 27$/hr based on experience
• Work with a global company that values growth for its team
• Stable weekday schedule of 37.5 hours per week from 8h30 to 17h00
• Easy access by public transit
• Comfortable work environment
• 4-month-probation 100% on site
• Once passed probation, hybrid 2 days a week from home
• Full insurance compensation package
• RSP package
• Internal advancement opportunities
• Public transit monthly expense