Transport Administrator Job at AO (Crewe)

Transport Administrator

AO

Location:
United Kingdom , Crewe

Category:
Logistics

Contract Type:
Not provided

Salary:

25722.97 GBP / Year

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Job Description:

Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You’ll work closely with our Senior Transport Supervisor and provide continual support to our Drivers dealing with any issues that might arise whilst ensuring that we remain legally compliant within Transport Legislation and Working Time Directives.

Job Responsibility:

Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
Record any vehicle defects and communicate to ensure that no vehicles classed as off the road are used
Ensure all vehicles are compliant with legislation, support with ensuring the vehicles is serviced and maintained correctly
Allocate routes to our Drivers for the following day, managing their expectations
fairly and consistently
Update daily reports for the Depot and log any issues
Ensuring our drivers legal and compliant, including drivers’ hours and weekly rest
Controlling the fuel card’s - issuing and reporting any lost or stolen to ensure that replacements can be issued
Raising purchase order’s when required
Accurate recording of depot time sheets for all employees

Requirements:

Understanding of transport legislation and logistics operation
Consistent level of performance, ensuring that time and cost guidelines are always followed
Be able to build strong internal and external relationships to support you to deliver your role
Work well under pressure and be able to quickly offer solutions to resolve any issues
Good communication skills both written and verbally
Competent use of Microsoft, particularly Excel

What we offer:

24 days holiday
At least 5% contribution pension scheme
Healthcare Cashback Scheme
Exclusive Staff Discount
Enhanced Maternity, Paternity and Adoption Packages
Expression of wish service
Make a difference days (x2 fully paid charity days a year)
Share-save Scheme

Additional Information:

Job Posted:
March 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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