Transport Administrator Job at AO (Stoke-On-Trent)

Transport Administrator

AO

Location:
United Kingdom , Stoke-On-Trent

Category:
Logistics

Contract Type:
Not provided

Salary:

28842.00 GBP / Year

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Job Description:

As a Transport Administrator, you will be working with the Transport Manager and the Depot team to support the effective running of the daily operation and ensuring that Hisense customers receive their delivery on time. You will work with both the depot and Hisense logistics team, and continually provide support throughout the day to our drivers, solving any issues that may arise. The Transport Administrator ensures the effective Planning of the daily operation. They provide on-going support to our Drivers in making sure that deliveries throughout the day are completed on time, whilst remaining legally compliant with Transport Legislation and Working Time Directives.

Job Responsibility:

Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
Record any vehicle defects and communicate this to the Transport Manager/De-Briefers and Nightshift to ensure that no vehicles classed as off the road are used
Ensure all vehicles are compliant with legislation, ensuring vehicle weights are within legal limits
Allocate routes to our Drivers for the following day, managing their expectations
fairly and consistently
Update daily reports for the Depot and log any issues
Order Depot supplies when required
Controlling the fuel card’s - issuing and reporting any lost or stolen to ensure that replacements can be issued
Accurate recording of depot time sheets for all employees

Requirements:

Understanding of transport legislation and logistics operation
Consistent level of performance, ensuring that time and cost guidelines are always followed
Contribute to performance with agreed KPIs
Ensure all vehicles are loaded efficiently, within legal and safety guidelines
Be able to build strong internal and external relationships to support you to deliver your role
Work well under pressure and be able to quickly offer solutions to resolve any issues
Good communication skills both written and verbally
Competent use of Microsoft, particularly Excel

What we offer:

24 days holiday
At least 5% contribution pension scheme
Healthcare Cashback Scheme
Exclusive Staff Discount
Enhanced Maternity, Paternity and Adoption Packages
Expression of wish service
Make a difference days (x2 fully paid charity days a year)
Share-save Scheme

Additional Information:

Job Posted:
January 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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