Transport Administrator Job at The Delta Group (Bishop's Stortford)

Transport Administrator

The Delta Group

Location:
United Kingdom , Bishop's Stortford

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Transport Administrator will work as part of The Delta Groups Transport team. The Delta Group Transport Team supports all parts of the business in delivering all products produced by Delta or contracted third parties by same day, overnight, International and bespoke carriage. The Transport Administrator will work from the head office based in Bishops Stortford, full time and will support the business to ensuring that all distribution requests are received into The Delta Group and fulfilled on time in full, on budget and invoiced accordingly. In addition to this the Transport Administrator will be in communication with suppliers and third parties either by phone or e-mail to book collections and monitor movements from collection to delivery. Other duties such as pricing orders, quotations, producing labels or supporting the retail team and other admin tasks may also be required. The Transport Administrator will work with teams throughout the Delta Group, clients and suppliers, the relationships both internal and external will reflect the Company’s professional image at all times.

Job Responsibility:

Managing same day UK deliveries either parcels or pallets
Ensuring vehicles are organised to accommodate the volume being despatched
Arranging booking slots with consignee if required
Identifying and flagging urgent and high profile orders / requests
Manage POD reports as required
Update all despatches on MPDO with POD information
Manage late/non delivery issues
Resolve queries when escalated
Escalate queries when required
Requesting quotes for transportation from a number of hauliers and providing the data to the Client Services Teams
Ensure work is charged correctly for all movements, by logging on Deltas internal invoicing system, raising POs and providing PO details to all suppliers
Ensuring processes are followed at all times
Build and maintain client and internal relationships
Assist Delta Logistics as an when required

Requirements:

Understanding of Customer Service Expectation
Understanding of courier services and software
Excellent communication skills, both internally and externally
Ability to project manage
Excellent organisational skills
Able to multi-task and prioritise own work
Accuracy and attention to detail
Ability to work under pressure and to tight deadlines
Experience of direct client communication
Able to act on own initiative and possess a ‘can do attitude’
Have a proven track record of delivery
Strong IT skills, MS Office

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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