Transport Administration Assistant

• Assist Transport Team with planning and communicating routes to drivers where required
• Assist drivers with downloading tacho records and identifying any discrepancies or omissions, referring to the Transport Manager where necessary to ensure relevant follow up action is taken
• Respond to customer queries, ensuring any discrepancies are recorded, investigated and resolved in a timely manner
• Update and maintain electronic and manual records in accordance with company systems, processes and procedures where required
• Advise and guide other colleagues where required to ensure all working procedures and processes are complied with
• Provide cover for the Customer Service and Warehouse Teams where required
• Promote company values and code of conduct in all that you do and to others you come into contact with
• Adhere to company rules, policies, procedures consistently and encourage others to do the same
• Maintain up-to-date knowledge of legislation impacting on your role where required
• Maintain accurate and up-to-date records and ensure that confidentiality is applied where appropriate
• Be flexible in accordance with the needs of the business

• Qualified to Business Administration Level 3 or equivalent
• Experience of working in a team-based office environment, preferably in a customer-facing role
• IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data
• Ability to use initiative and to be so organised that key tasks can be completed fully and on time
• Ability to work to fluid targets and deadlines
• High attention to detail and confident to challenge discrepancies
• Proven verbal and written communication skills
• Proven arithmetic skills
• Effective working unsupervised and in a team-based environment

Experience of working in a team-based office environment, preferably in a customer-facing role

• Annual pay review
• Company sick pay
• Long service bonus payments
• Free inhouse job specific training and development
• Opportunity for career relevant apprenticeships
• Free onsite parking
• Free eye test up to £25.00
• Free tea/coffee/milk
• Office to wheels scheme
• Relaxed working environment
• Employee assistance programme
• Staff discount scheme