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Transport Admin Clerk

United Kingdom, Hemel Hempstead 33953.34 - 42441.67 GBP / Year · Job Posted April 02, 2026
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Job Description

We are looking for a proactive individual who must have transport experience and be able to provide administrative support to the Transport team whilst ensuring the consistent and effective application of procedures and practices under the guidance of the Transport Operations Manager.

Job Responsibility

  • De-Brief Drivers
  • Check paperwork from drivers is completed correctly and ensure errors are corrected
  • Confirm that deliveries made on time and within the planned hours / kilometres
  • Confirm with the drivers that there are no issues concerning the journey and the delivery to store
  • Ensure the Transport Shift Manager is made aware of any issues or excess hours / kilometres
  • Ensure that any goods collected or returned from stores are correctly marked, and also that the collection of goods from suppliers is correct
  • Data Entry into PDA Back of House
  • Data entry including mileage, fuel consumption and delivery times in line with Martin Brower processes
  • Liaison with Customer’s Store Employees
  • Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team
  • Load Plans
  • Run off load plans for Warehouse
  • Telephone Enquiry’s
  • Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly
  • Internal Issues / Queries
  • Liaise with other departments within the business to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer
  • Reports
  • Run Journey Analysis report, check and adjust any keying errors, and Driver Performance report daily
  • KPI’s
  • Update KPI spreadsheets
  • Agency Labour
  • Collate all agency hours, provide spreadsheet to the Transport Shift Managers or Assistant Operations Manager (Transport) to be matched to invoices

Requirements

  • Strong written and verbal English skills
  • Intermediate level in Microsoft packages – Word, Outlook, Power Point & Excel
  • Demonstrable communication skills
  • Experience of time and attendance systems
  • Previous experience in a similar role

Nice to have

  • Experience of time and attendance systems
  • Previous experience in a similar role

What we offer

  • Career growth opportunities, through training, mentoring and gaining diverse experiences within the business
  • Diversity and inclusion initiatives
  • Performance bonus
  • Many other incentives

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